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Brand Certified

Chipotle Mexican Grill

4.0
(931 reviews)

Business Details

10 E Jackson Blvd, Chicago, IL
60604, United States
(312) 566-0308

About

Mexican Restaurant
Chipotle Jackson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10 E Jackson Blvd, Chicago, IL
60604, United States

Hours

Reviews

4.0
931 reviews
5 stars
470
4 stars
229
3 stars
104
2 stars
39
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Portion Sizes

Many customers complained about small portion sizes, feeling that they were not receiving adequate amounts of food for the price.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others reported cold food and issues with freshness.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area, with dirty tables and unsanitary food handling practices.
  • AS
    Aadam Suleman
    Feb 18, 2026
    5.0
    This is a great location right by the Art Institute, across from both DePaul and UIC campuses. They will fill your bowl to the brim!!!!
  • ES
    edgar ignacio sanchez santanna
    Feb 15, 2026
    5.0
    Es buena la comida pero no sabe mexicana
  • AW
    Alice Wang
    Feb 10, 2026
    1.0
    Short female staff with the mask and bun was rude and spoke in a tone that’s not appropriate for the position of a server. Isn’t competent when asked to do small tasks and keep giving me stares.
  • JD
    Jay Delgado
    Feb 7, 2026
    2.0
    they’re so skimpy with your orders. little scoops of rice and the chickens a hit or miss, either it taste burnt or tasteless. pretty much every time i come here they give me the smallest portions
  • RS
    R Sarah
    Jan 8, 2026
    1.0
    worst customer service ever. the lady (i think she is hispanic) who was at the counter was so so rude. kept rolling her eyes and seemed annoyed???? i asked her a question and she rolled her eyes and said she got no idea. noticed that there are numerous bad reviews about this lady. can the management do sth about it?

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at 10 E Jackson Blvd offer?

Chipotle offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill on weekdays?

From Monday to Friday, Chipotle is open from 10:30 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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