Chipotle Mexican Grill

Reviews

• EP

  Emory Pope

  Nov 12, 2025
  2.0
  Wanna start off by saying there was a lot of hair in my food. The employees are nice. They’re just trying to make ends meet and will have to deal with nasty customers making life harder for no good reason. That being said, I did find 4 long blonde strands of hair in my food (I have black hair.), and it was a little surprise for me because some of it was peeking out of my bowl and didn’t want to be plucked out easily, which makes me very conflicted as I stare at my hairy $16 bowl rn lol.
• PK

  Pamela King

  Oct 25, 2025
  1.0
  It is an absolute no for me. My husband and I had a mobile order for Chipotle - two orders under the same name. We entered the Chipotle - there were two Hispanic ladies behind the counter. One walking over towards the register and the other lady helping a gentleman with his order. We ordered two chicken bowls accompanied with steak and barbacoa. The lady asked me “what can I get for you.” I told her I had two mobile orders and wanted to pick them up. She asked me for my name - I said Pamela. She then looked at me and said “can I see the order.” I said sure not a problem and pulled it up on my phone. She then informed us that for one of orders - they no longer had steak. I was wondering why she didn’t substitute it for the other steak “the our most tender steak” instead of making the order without it. She then told me I can have barbacoa as a substitute and put it in a cup. I asked if that was extra meat - because I ordered extra for both bowls. She stated “it’s in an 4 oz cup - that’s the extra portion.” I then asked again - but rephrased it because we do not have barbacoa on top of my bowl - so giving me “extra” barbacoa in a cup wouldn’t be accurate - as I never received the first portion of Barbacoa. I just said okay and I handed the first bag to my husband. She then said “did I need something else”? And I told her I have another order. She said “what’s the name”? I said they are both under Pamela. She said “can I see the order”? But now I’m a snarky way - as if I didn’t show my phone in the first place. She handed me the second order after verifying that it was my order. What I did not like - was the tone - the facial expressions - and the attitude. It came off a little racist and this will definitely be my last time visiting this chipotle. I do not appreciate the amount of times I had to verify myself - when I visit other chipotle locations - they don’t ask to “see my phone.” Nor do I want someone touching my phone. I do not appreciate the condescending attitude towards me and my husband - because I’m asking a question about my order. Nor do I appreciate the customer service. Acting as if someone is lying about an order - coming off a bit racist and ignoring the obvious fact that I’ve stated several times that I have two orders - is very unprofessional and very rude. I did contact Chipotle customer service about the situation and hope that they work on their customer service at this location.
• RE

  Riley egan

  Oct 6, 2025
  2.0
  The skimpiest bowl I've ever seen. Almost no rice, cheese, or lettuce. It is especially annoying since i had to remind the worker to put cheese on my bowl. Also the dinning room was closed with no explanation and it wasn't even 5. Chipotles have gone to the birds across the board, but this experience stuck out bc there was nothing pleasant about it. Tbh don't waste ur money at chipotle but this location certainly should be avoided.
• JC

  Julio Cesar

  Oct 1, 2025
  5.0
  Precio adecuado la bebida con refil es un buen plus
• JK

  Jesica kejbdjd

  Sep 19, 2025
  3.0
  Whenever I need something quick but still delicious, this place is my go-to. The food is always fresh, and the portions are just right. It never lets me down.

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