Chipotle Division is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, often feeling shortchanged, especially with protein servings.
Service Quality
Customer service experiences varied widely, with some staff being friendly and helpful, while others displayed rudeness and a lack of urgency.
Cleanliness
Several reviews highlighted issues with cleanliness, including messy food stations and unsanitary conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, particularly with online and pickup orders.
Food Quality
While some customers enjoyed the food, there were complaints about food safety, including instances of food poisoning and unsatisfactory meal quality.
HK
Hangyeol Kim
Nov 15, 2025
1.0
I've visited this location twice. On my first visit, the portions were significantly smaller compared to the Chipotle at 316 N Michigan Ave. I came back today to check again, and sure enough, the portions were still small. I won't be coming back to this location.
WJ
Wynni Jay
Nov 8, 2025
1.0
My meat is dry and burnt
CL
Connor Landreth
Sep 30, 2025
1.0
I normally go to this chipotle but I’m never going back. Every employee seemed like they’d just received the worst news of their lives. Genuinely scowls and zero effort/energy. Gave me like 50% portions and were mad at everyone, it was SO messy and smelled suspect. Just a terrible experience.
SD
Steven D
Sep 19, 2025
1.0
Chewy steak and cheap thigh chicken.
EC
Erhan Caglayan
Sep 9, 2025
1.0
if you’re gonna order food here order it 24 hours before you’re hungry and check the food once you get it because it’s never right. just prepare for disappointment. the sad part is i live across the street and i eat here often and im always hopeful like the therapeutic man that i am change will exist.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 1166 N State St offer?
Chipotle Division offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill on Division Street?
Chipotle Division is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Division offer pickup and delivery services?
Yes, Chipotle Division offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill on Division?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill on Division Street located exactly?
The restaurant is located at 1166 N State St, Chicago, IL 60610, one block west of Lakeshore Drive.
Can I contact Chipotle Division by email?
Yes, you can reach Chipotle Division via email at il.0156.division@chipotle.com.
What payment methods does Chipotle Division accept?
Chipotle Division accepts credit cards and offers gift cards for payment.
Is Chipotle Division welcoming to the LGBTQ community?
Yes, Chipotle Division welcomes LGBTQ customers as part of their inclusive service.
What nearby entertainment options are available around Chipotle Division?
Nearby entertainment options include dance clubs and bars such as Primary Night Club, Funk Groove Lounge, and Gold Coast Social, perfect for enjoying a night out after dining at Chipotle.
Are there any nearby cafes or tea rooms close to Chipotle Mexican Grill on Division?
Yes, nearby you can find tea rooms and cafes like Chicago Teahouse and Teagschwendner, which are great spots to visit for tea or coffee after your meal.
Where can I go for healthy or vegetarian food options near Chipotle Division?
Sweetgreen, a vegetarian and health food restaurant, is located nearby and offers great options for healthy meals.