Chipotle Mexican Grill

3.6
605 reviews
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About

Mexican Restaurant
Chipotle Division is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1166 N State St, Chicago, IL
60610, United States

Hours

Reviews

3.6
605 reviews
5 stars
252
4 stars
142
3 stars
53
2 stars
33
1 star
125

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, often feeling shortchanged, especially with protein servings.

Service Quality

Customer service experiences varied widely, with some staff being friendly and helpful, while others displayed rudeness and a lack of urgency.

Cleanliness

Several reviews highlighted issues with cleanliness, including messy food stations and unsanitary conditions.

Order Accuracy

Numerous customers experienced issues with incorrect orders, particularly with online and pickup orders.

Food Quality

While some customers enjoyed the food, there were complaints about food safety, including instances of food poisoning and unsatisfactory meal quality.
  • HK
    Hangyeol Kim
    Nov 15, 2025
    1.0
    I've visited this location twice. On my first visit, the portions were significantly smaller compared to the Chipotle at 316 N Michigan Ave. I came back today to check again, and sure enough, the portions were still small. I won't be coming back to this location.
  • WJ
    Wynni Jay
    Nov 8, 2025
    1.0
    My meat is dry and burnt
  • CL
    Connor Landreth
    Sep 30, 2025
    1.0
    I normally go to this chipotle but I’m never going back. Every employee seemed like they’d just received the worst news of their lives. Genuinely scowls and zero effort/energy. Gave me like 50% portions and were mad at everyone, it was SO messy and smelled suspect. Just a terrible experience.
  • SD
    Steven D
    Sep 19, 2025
    1.0
    Chewy steak and cheap thigh chicken.
  • EC
    Erhan Caglayan
    Sep 9, 2025
    1.0
    if you’re gonna order food here order it 24 hours before you’re hungry and check the food once you get it because it’s never right. just prepare for disappointment. the sad part is i live across the street and i eat here often and im always hopeful like the therapeutic man that i am change will exist.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 1166 N State St offer?

Chipotle Division offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill on Division Street?

Chipotle Division is open daily from 10:45 AM to 11:00 PM.