Business Details
About
Mexican Restaurant
Chipotle Madison & State is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
973 reviews
5 stars
428
4 stars
227
3 stars
123
2 stars
56
1 star
139
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the taste of the food, there were numerous complaints about undercooked rice, small portion sizes, and inconsistent ingredient quality.
Customer Service
The service received significant criticism for being rude and unprofessional, with multiple reports of staff having poor attitudes and not being helpful.
Cleanliness
Customers frequently noted the restaurant's lack of cleanliness, mentioning dirty tables, unsanitary conditions, and unkempt restrooms.
Order Accuracy
Several reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Atmosphere
The dining environment was described as uninviting and messy, with complaints about noise levels and the presence of large groups of teenagers.
- PPparita pipaliaDec 29, 20251.0I ordered veggie bowl with white rice. Went back to work to noticed the rice was very under cooked. Half of the rice grains were not cooked at all. My food was not edible n I had to discard it. Unacceptable.
- CCChita ChitaDec 28, 20251.0SERVICE AND CUSTOMER SERVICE IS HORRIBLE. I QUESTION THE CLEANLINESS OF THE STORE AT NIGHT W/ THE NATS. MANAGER IS NOT UP TO MANAGING PEOPLE OR CREW.
- GBG BDec 23, 20254.0Excelente comida pero el lugar sucio
- ABAvery BenderoffDec 23, 20252.0Probably one of the worst chipotles in Chicago, go to the one a few blocks away on Michigan Ave instead
- PSPritam SonavneDec 20, 20251.0This restaurant clearly doesn’t know what the offer is. It’s clear written Christmas sweater or over the top sweater. When I showed this message they just denied it’s not right. Do chipotle !! It’s not about money. It’s about words!
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I order at Chipotle Mexican Grill Madison & State?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors or preservatives.
What are the operating hours of Chipotle Mexican Grill at 8 E Madison St?
The restaurant is open Monday to Friday from 10:45 AM to 10:00 PM, and on Saturday and Sunday from 11:00 AM to 8:00 PM.
Does Chipotle Mexican Grill Madison & State offer delivery and pickup options?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Chicago?
It is located at 8 E Madison St, Chicago, IL 60602, directly across from the Target store.
Can I order Chipotle through a mobile app?
Yes, you can order through the Chipotle app available on the Apple App Store or via their online ordering website.
Does Chipotle Mexican Grill Madison & State accept credit cards and gift cards?
Yes, they accept credit cards and offer gift cards as payment options.
Is the Chipotle Mexican Grill Madison & State location LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers.
What nearby places can I visit before or after dining at Chipotle Madison & State?
You can visit nearby places such as the REACH Group Christian Conference Center, Muchin College Prep, or the Tropical Smoothie Cafe for a healthy drink option before or after your meal.
Are there other dining options near Chipotle Mexican Grill Madison & State?
Yes, nearby dining options include Jimmy John's sandwich shop, Tropical Smoothie Cafe, and Garrett Popcorn Shops for desserts and snacks.
How can nearby transportation or locations help me find Chipotle at Madison & State?
Chipotle is conveniently located across from the Target store on East Madison Street, near landmarks like Muchin College Prep and the REACH Group Christian Conference Center, which can help orient you when visiting.