Brand Certified
Chipotle Mexican Grill
3.7(731 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
6 W Grand Ave, Chicago, IL
60654, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(312) 828-0613
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/il/chicago/6-w-grand-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=484
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle River North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.7
731 reviews
5 stars
320
4 stars
174
3 stars
74
2 stars
36
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor customer service and negative attitudes from employees.
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, burnt chicken, and overly salty dishes.
Portion Sizes
Many customers expressed dissatisfaction with small portion sizes, particularly regarding protein, leading to complaints about value for money.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty spaces and concerns about food safety.
- RKRam KumarFeb 4, 20264.0I usually have my lunch-at-work here. I prefer Burrito Bowl. It’s good.
- PSPeter SchumakerFeb 1, 20262.0I’m not the kind of person who likes to complain - honestly. But photos like these speak for themselves. :/
- HSHermes SJan 31, 20261.0food seems to have upset both me and my wife’s stomachs like crazy. did a pickup order and the bottom of the bag was sopping wet, bowls were super soggy and practically turned our stomachs upside down. not sure what they’re doing there
- NSNazir StonesDec 27, 20255.0Alejandra was great in serving us.
- JWjetski wheeeDec 16, 20251.0Dirty space serving cafeteria food like every other Chipotle. It’s a wonder they ever got so popular
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in River North serve?
Chipotle Mexican Grill offers customizable Mexican fast-casual meals, including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at 6 W Grand Ave?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does Chipotle River North offer delivery and in-store pickup options?
Yes, this location provides both in-store pickup and delivery services.
How can I place an order online for Chipotle River North?
You can order online via the website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill River North located?
It is located at 6 W Grand Ave, Chicago, IL 60654, just one block west of Nordstrom, in the River North neighborhood.
What is Chipotle's commitment to food quality and sourcing at the River North location?
Chipotle follows 'Food with Integrity' principles, prioritizing humane and sustainable sourcing of 53 real ingredients without artificial colors, flavors, or preservatives.
Are there any nearby public transportation options close to Chipotle River North?
Yes, the CTA Grand (Red) station and Grand station train stations are nearby, making it easy to visit Chipotle via public transit.
Can I find parking facilities near Chipotle at 6 W Grand Ave?
There are several parking options nearby, including Central Parking, Grand Parking Plaza CPS, and LAZ Parking for convenient access.
Are there hotels close to Chipotle River North if I am visiting from out of town?
Yes, nearby hotels include Chicago Premier Suites, The Penthouse at Grand Plaza, and Mandarin Oriental, all within walking distance of Chipotle.
What nearby attractions could I visit before or after dining at Chipotle River North?
You can visit Ogden (William) Plaza Park or relax at the Grand Plaza Pool, both close by for enjoyment before or after your meal.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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