Business Details
About
Mexican Restaurant
Chipotle River North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
727 reviews
5 stars
319
4 stars
173
3 stars
74
2 stars
35
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and negative attitudes from employees.
Food Quality
There were numerous complaints about food quality, including undercooked ingredients, incorrect orders, and overall dissatisfaction with taste.
Portion Sizes
Many reviews noted that portion sizes were smaller than expected, with customers feeling shortchanged on protein and other ingredients.
Cleanliness
Several customers mentioned unsanitary conditions in the restaurant, including dirty spaces and issues with food safety.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed their meals, indicating that experiences can vary.
- NSNazir StonesDec 27, 20255.0Alejandra was great in serving us.
- JWjetski wheeeDec 16, 20251.0Dirty space serving cafeteria food like every other Chipotle. It’s a wonder they ever got so popular
- MJM JNov 30, 20255.0Another perfect salad. Always has exactly what I want. Cheers to Chipotle 🍻
- MPMark PlunkettNov 18, 20255.0Well run, great service
- TTTurtlehead_47Nov 9, 20251.0How yall send a bowl a SALAD and chips with guac when the order was A bowl ,BURRITO, and chips with guac
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in River North serve?
Chipotle Mexican Grill offers customizable Mexican fast-casual meals, including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill at 6 W Grand Ave?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does Chipotle River North offer delivery and in-store pickup options?
Yes, this location provides both in-store pickup and delivery services.
How can I place an order online for Chipotle River North?
You can order online via the website https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill River North located?
It is located at 6 W Grand Ave, Chicago, IL 60654, just one block west of Nordstrom, in the River North neighborhood.
What is Chipotle's commitment to food quality and sourcing at the River North location?
Chipotle follows 'Food with Integrity' principles, prioritizing humane and sustainable sourcing of 53 real ingredients without artificial colors, flavors, or preservatives.
Are there any nearby public transportation options close to Chipotle River North?
Yes, the CTA Grand (Red) station and Grand station train stations are nearby, making it easy to visit Chipotle via public transit.
Can I find parking facilities near Chipotle at 6 W Grand Ave?
There are several parking options nearby, including Central Parking, Grand Parking Plaza CPS, and LAZ Parking for convenient access.
Are there hotels close to Chipotle River North if I am visiting from out of town?
Yes, nearby hotels include Chicago Premier Suites, The Penthouse at Grand Plaza, and Mandarin Oriental, all within walking distance of Chipotle.
What nearby attractions could I visit before or after dining at Chipotle River North?
You can visit Ogden (William) Plaza Park or relax at the Grand Plaza Pool, both close by for enjoyment before or after your meal.