Fast Food RestaurantBurger JointAmerican RestaurantTake Out Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with some enjoying the fries and burgers, while others experienced issues with saltiness, freshness, and even raw chicken.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions and a need for renovation, particularly regarding the kitchen and lobby areas.
Delivery Problems
Numerous complaints were made about missing items in delivery orders and issues with the app, leading to frustration among customers.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction and advised against visiting this location.
JM
Jamila M
Nov 5, 2025
4.0
The food was great, the service was ok but the location was super small l. I don't understand why they don't expand the location as it seems they have the room.
MB
Marie Baltazar
Nov 2, 2025
5.0
The beatiful ladies working there are sooooo nice and efficient!!
DB
D'NIAH BROOKS
Nov 1, 2025
4.0
I just found out their ice cream machine won't be back. Somebody needs to send a team in, that stuff is too good!
EH
Edna H
Oct 7, 2025
4.0
Special brisket burger was delicious, but a bit messy. Love the fries seasoning but a bit too salty for me.
EW
Edith Williams
Oct 5, 2025
1.0
OMG DO NOT ORDER ANY FOOD FROM HERE. I ordered delivery knowing i don't order from this location and what happened items missing basically whole order food look 🤮🤮🤮🤮 fries looked old mixed with old chicken bites chicken sandwich came with old lettuce old chicken patty mayo that looked tampered would've looked pictures trashed the whole thing due to UBEREATS don't want to refund me but its cool DO NOT ORDER HERE I'M BLE2 AND HUNGRY 🤧😩💔
What are the operating hours of Checkers at 5451 S. Wentworth Avenue in Chicago, IL?
Checkers is open every day from 10:00 AM to 5:00 AM.
Does Checkers offer delivery service?
Yes, you can order delivery through their online platform at https://order.checkersandrallys.com/menu/1184-wentworth.
What payment methods does Checkers accept?
Checkers accepts American Express, Cash, Check, MasterCard, and Visa.
What type of attire is appropriate when visiting Checkers?
Casual attire is appropriate when visiting Checkers.
What meals are served at Checkers?
Checkers serves lunch, dinner, and late-night meals.
Does Checkers have drive-thru and takeout options?
Yes, Checkers offers drive-thru, takeout, and delivery services for your convenience.
How does Checkers address health and safety measures during the Coronavirus pandemic?
Checkers has closed dining rooms, limited patio and walk-up window capacity, and enforces frequent handwashing and glove changes to ensure guest safety.
Which nearby transit stations can help me reach Checkers at 5451 S. Wentworth Avenue?
The Garfield station and CTA-Garfield-Red Line metro stations are nearby and can help you easily access Checkers.
Are there other fast food options near Checkers on S. Wentworth Avenue?
Yes, nearby alternatives include Rally's and Pizza Hut, which offer fast food and pizza delivery services.
What other services are available near Checkers for customers in the area?
Nearby services include money transfer at Western Union, currency exchange at DigitalMint Bitcoin ATM Teller Window and CheckChangers, as well as mobile phone retailers like T-Mobile and Boost Mobile.