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Business Details
About
Chicken RestaurantFast Food RestaurantTake Out RestaurantRestaurantSandwich Restaurant
Located in Chicago’s vibrant West Loop, just steps from Greektown, Little Italy, and the Illinois Medical District, Byrd’s Hot Chicken serves crave-worthy Nashville hot chicken in the heart of the Near West Side. Our made-to-order, fresh, never-frozen chicken sandwiches, tenders, wings, and signature Byrd Bombs are 100% Zabiha Halal—sourced from family farms with no antibiotics or animal byproducts. Whether you choose a mild kick or fiery heat, each bite delivers crispy, juicy flavor. Top it off with one of our legendary supahot flavors. Conveniently located near Union Station, Byrd’s is your go-to for fast casual dining and takeout in Chicago’s West Loop.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.