Bowls of Rice

4.5
247 reviews

About

Asian Fusion Restaurant

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bowls of Rice
3517 North Spaulding Avenue, Chicago, IL
60618, United States

Hours

Reviews

4.5
247 reviews
5 stars
206
4 stars
6
3 stars
6
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the food for being delicious, fresh, and well-seasoned, with specific mentions of various bowls like the steak and chicken options.

Customer Service

There were numerous complaints about the AI customer service system, which frustrated customers trying to resolve issues with their orders.

Portion Sizes

Some customers expressed disappointment with the portion sizes, noting that they have become smaller compared to previous experiences.

Personal Touch

Customers appreciated the handwritten notes included with their orders, which added a personal touch and made their experience more enjoyable.

Delivery Issues

Several reviews highlighted problems with delivery times and order accuracy, indicating a need for improvement in this area.
  • MM
    Mary Martin
    Nov 12, 2025
    1.0
    The prep time took over an hour. Ordered this through door dash to be delivered. One dasher canceled because of the wait. I tried to call the store, and was connected with AI assistance. I tried multiple times, but would not be connected to anyone at the store.
  • JP
    Jon Pappas
    Nov 6, 2025
    1.0
    Found a live bug / spider in my food. I understand that things like this can occasionally happen anywhere, but when I tried to call to let them know I was connected to an AI system instead of a real person. It’s unfortunate that I couldn’t speak with someone directly to make them aware of the issue. Hopefully, they address this quickly so no one else has to experience it.
  • LP
    Liam Poczatek
    Nov 1, 2025
    1.0
    Used to be by far my favorite place, personal touch, good portions, affordable. Now its become skimpy on portions and the food quality has fallen down a drain, my partner even got ill from their food last week. I'm really, really sad to see how the quality has fallen so much, because I was really brand loyal
  • JP
    Jimmy Papadopoulos
    Oct 21, 2025
    1.0
    This company uses AI for phone calls, that refuses to connect you with Store Owner to check on an order. I used door dash and the cancel seemed to have failed, so I didn't stop by the resaurant and contacted Doordash instead, as the AI told me to. Then when I call Doordash to cancel, I am getting several silent harassment calls from Bowls of Rice because there is a complete disconnect between their AI customer service, Door Dash and the store. Whatever happened to a simple phone call to place an order? I will never use this restaurant, or door dash services again.
  • JC
    Jimmie CURRIE Currie
    Oct 20, 2025
    5.0
    Will order again just wish I could specify how I want my steak cooked it was tuff to eat nice seasoning but just tuff well done would have been much better but I will definitely order from them again maybe another dish

Frequently Asked Questions About Bowls of Rice

What type of cuisine does Bowls of Rice serve?

Bowls of Rice is an Asian Fusion restaurant that offers comfort food with vegetarian options.

What are the opening hours of Bowls of Rice?

Bowls of Rice is open every day from 11:00 AM to 10:00 PM.