Many customers praised the food for being delicious, fresh, and well-seasoned, with specific mentions of various bowls like the steak and chicken options.
Customer Service
There were numerous complaints about the AI customer service system, which frustrated customers trying to resolve issues with their orders.
Portion Sizes
Some customers expressed disappointment with the portion sizes, noting that they have become smaller compared to previous experiences.
Personal Touch
Customers appreciated the handwritten notes included with their orders, which added a personal touch and made their experience more enjoyable.
Delivery Issues
Several reviews highlighted problems with delivery times and order accuracy, indicating a need for improvement in this area.
MM
Mary Martin
Nov 12, 2025
1.0
The prep time took over an hour. Ordered this through door dash to be delivered. One dasher canceled because of the wait. I tried to call the store, and was connected with AI assistance. I tried multiple times, but would not be connected to anyone at the store.
JP
Jon Pappas
Nov 6, 2025
1.0
Found a live bug / spider in my food. I understand that things like this can occasionally happen anywhere, but when I tried to call to let them know I was connected to an AI system instead of a real person. It’s unfortunate that I couldn’t speak with someone directly to make them aware of the issue. Hopefully, they address this quickly so no one else has to experience it.
LP
Liam Poczatek
Nov 1, 2025
1.0
Used to be by far my favorite place, personal touch, good portions, affordable. Now its become skimpy on portions and the food quality has fallen down a drain, my partner even got ill from their food last week. I'm really, really sad to see how the quality has fallen so much, because I was really brand loyal
JP
Jimmy Papadopoulos
Oct 21, 2025
1.0
This company uses AI for phone calls, that refuses to connect you with Store Owner to check on an order. I used door dash and the cancel seemed to have failed, so I didn't stop by the resaurant and contacted Doordash instead, as the AI told me to. Then when I call Doordash to cancel, I am getting several silent harassment calls from Bowls of Rice because there is a complete disconnect between their AI customer service, Door Dash and the store. Whatever happened to a simple phone call to place an order? I will never use this restaurant, or door dash services again.
JC
Jimmie CURRIE Currie
Oct 20, 2025
5.0
Will order again just wish I could specify how I want my steak cooked it was tuff to eat nice seasoning but just tuff well done would have been much better but I will definitely order from them again maybe another dish
Bowls of Rice is an Asian Fusion restaurant that offers comfort food with vegetarian options.
What are the opening hours of Bowls of Rice?
Bowls of Rice is open every day from 11:00 AM to 10:00 PM.
Does Bowls of Rice offer takeout and delivery services?
Yes, Bowls of Rice offers both takeout and delivery options, including no-contact delivery and curbside pickup.
Is Bowls of Rice family-friendly and accessible?
Yes, Bowls of Rice welcomes families and children and has a wheelchair accessible entrance.
What payment methods are accepted at Bowls of Rice?
Bowls of Rice accepts credit and debit cards; it does not require cash only.
Does Bowls of Rice have a bar or happy hour specials?
No, Bowls of Rice does not have a bar onsite nor does it serve happy hour drinks or food.
Can I enjoy dessert at Bowls of Rice?
Yes, Bowls of Rice serves dessert along with lunch and dinner.
What are some nearby restaurants to Bowls of Rice that I could visit?
Nearby restaurants include Be Irie Jamaican Cuisine, Burger Press, Halal MexiGrill, Bocaditos de la Isla, and Thai Sushi Brothers, offering a variety of cuisines for an extended dining experience.
Are there other Asian or sushi restaurants near Bowls of Rice?
Yes, nearby Asian or sushi options include Thai Sushi Brothers and Gogo Gyros, which offer Thai and sushi dishes.
What nearby places could I visit for coffee or casual dining around Bowls of Rice?
Panera Bread and Turkitch - Turkish Kitchen are nearby spots where you can enjoy coffee, sandwiches, or Turkish cuisine.