The food received high praise for its flavor, particularly the Zurbian Lamb Mandi and chicken dishes, although there were some complaints about inconsistency and a few negative experiences.
Service
Customer service was frequently highlighted as excellent, with staff being friendly and accommodating, though there were isolated reports of poor service.
Portion Sizes
Many customers appreciated the generous portion sizes, often noting that meals were satisfying and worth the price.
Atmosphere
The restaurant was described as having a warm and welcoming atmosphere, making it a pleasant dining experience.
Pricing
While many found the prices reasonable for the quality and quantity of food, some customers felt certain items were overpriced.
GL
Grace Lewis
Nov 14, 2025
5.0
I ordered from Al Safa for a big student event and it was an absolute hit. When I say there was truly nothing left, I mean people were scraping hummus out of the bottom of the pan because it was THAT good. Rave reviews from everyone involved
SS
Sleepthieves
Nov 6, 2025
5.0
Best Mediterranean food Ive ever had. The lentil soup is so rich and creamy. Get the Zurbian chicken, I almost cried it was so good.
CM
Cristal Martinez
Nov 5, 2025
5.0
First time I’ve ever had a chicken schwarma and it was delicious! Also had a non alcoholic pomegranate malt and it was also delicious. We were greeted and immediately seated upon arrival. The server checked on us several times. He was very kind and accommodating. Great prices! Must try.
AM
Anwar Mogal
Nov 1, 2025
4.0
They took a little time to bring out our order, but it was worth it. Their Zurbian Lamb Mandi is one of the best I’ve had in the Chicago area. Excellent service, very reasonable prices, and a decent ambience. I’d go just for the food!
KM
kayla m
Oct 25, 2025
2.0
We decided to try this place after reading some good reviews, but it was pretty disappointing overall. The chicken was burnt and had a weird plastic-like texture. The garlic sauce was basically just mayonnaise with a hint of garlic powder, and the fries were limp and completely unsalted.
I’d give the food itself a 3/5, edible but not great. What really soured the experience, though, was the guy up front trying to upsell (and lie) to us. We asked about a small pastry, and he pushed us to get a “Dubai bar,” saying it was $20 but that he’d give it to us for $13 “just for us.” We had already ordered online and knew it was $13 to begin with. That kind of dishonesty left a bad impression, and we refused to buy anything else because of it.
Overall, the food was average at best, and the service was off-putting. Definitely prefer Taza by a long shot
Frequently Asked Questions About Al Safa Mandi House
What type of cuisine does Al Safa Mandi House offer?
Al Safa Mandi House is a Middle Eastern restaurant specializing in Lebanese cuisine.
Where is Al Safa Mandi House located?
It is located at 3146 West Touhy Avenue, Chicago, IL 60645, USA.
What are the opening hours of Al Safa Mandi House?
Al Safa Mandi House is open from 11:00 AM to 1:00 AM Monday through Thursday, and from 11:00 AM to 2:00 AM Friday through Sunday.
How can I place an order for delivery or pickup at Al Safa Mandi House?
You can place an order online via their ordering website: https://order.tryotter.com/s/al-safa/3164-west-touhy-avenue-chicago/252f785e-53d9-4c37-adee-6f4753942fc4
What is the contact phone number for Al Safa Mandi House?
You can reach Al Safa Mandi House by phone at +1 773-654-1664.
Does Al Safa Mandi House have an official website?
Yes, their official website is https://alsafachicago.com/ where you can find more information.
Can you recommend nearby restaurants to Al Safa Mandi House?
Nearby restaurants include Al Safa Restaurant, Bangkok Wok (Thai and Chinese cuisine), and McDonald's for fast food options.
Are there any convenient financial services near Al Safa Mandi House?
Yes, Byline Bank is located nearby for your banking and financial service needs.
What community or religious organizations are located close to Al Safa Mandi House?
Nearby organizations include NCSY (religious and community services) and Congregation Adas Yeshurun synagogue.
If I am visiting Al Safa Mandi House, are there storage facilities nearby?
Several self-storage facilities such as StorageMart and Metro Self Storage - Skokie are located nearby for your convenience.