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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(510 reviews)

Business Details

7921 S Western Ave, Chicago, IL
60620, United States
(773) 424-4772
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7921 S Western Ave, Chicago, IL
60620, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.7
510 reviews
5 stars
231
4 stars
97
3 stars
66
2 stars
25
1 star
91
  • ST
    Stephanie Travis
    Mar 22, 2026
    1.0
    I was just yelled at by the guy when he got my order wrong and had to go back and fix it, because I was “holding up his line”. Terrible customer service.
  • MJ
    Marcy Jones
    Mar 11, 2026
    1.0
    absolutely terrible. went to buy 3 matchas and spent $25. they filled our cups up halfway and told us this is their standard amount they add to every cup and filled the remaining of the cup with cold foam. i asked for a manager and she told me he will be in tomorrow! very distasteful i will not be back.
  • NN
    natnat
    Mar 5, 2026
    1.0
    They were very rude about the fact that I chose the wrong item of donut saying he can’t help in any way I choose the wrong thing when it was miss communication
  • TJ
    Teausha Johnson
    Feb 21, 2026
    1.0
    They didn’t speak.. don’t even greet. , I was reaching for cup holder the lady put it down an walked away , they was cussing behind the counter, bad customer service. Will not return.
  • NR
    Nancy Rodriguez
    Jan 2, 2026
    1.0
    Bad service I order by the app and they take 20 min then I went in January 2 for the promotion of one donut free for every drink and the Men work there tell me No is only one for order and he closes the window in my face when I trying to say about I order 5 drinks .they don’t folllow the deals and they are inrespect to the costume very bad service

Brand Certified Facts from Dunkin'

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Certified April 12, 2026Yext Knowledge Graph
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