Dunkin'

3.8
501 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago Ridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6408 W 95th St, Chicago Ridge, IL
60415, United States

Hours

Reviews

3.8
501 reviews
5 stars
257
4 stars
93
3 stars
48
2 stars
24
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of attitude problems and disrespect.

Order Accuracy

There are frequent complaints about incorrect orders, with customers expressing frustration over wrong items and poor communication.

Coffee Quality

The quality of coffee has been inconsistent, with reports of bad taste and incorrect preparation, leading to dissatisfaction among regular customers.

Speed of Service

Some customers praised the quick service and efficiency of staff, particularly during busy hours.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues, including dirty tables and improperly maintained equipment affecting drink quality.
  • RM
    Rufaida Mohamed
    5 days ago
    1.0
    I usually come to this location and I never have a problem but today I came and I got a latte with less ice and half of the cup was empty and I was told that if I get less ice the cup won’t be full all the way even though they charged me extra for it. Then I got a different latte and they messed up my order again with someone’s else. I payed twice and still wasn’t satisfied.
  • AZ
    Adam Zart
    Nov 11, 2025
    3.0
    Horrible parking lot
  • SM
    Steven Monaco
    Nov 11, 2025
    1.0
    Ordered a large brown sugar shaken espresso and they handed me this 3/4 full cup of cream. I had asked for light ice since I want what I’m already getting over charged for and the woman responds “sorry this is all Dunkin’s recipe makes” never going back to this location
  • AS
    A SLM
    Nov 8, 2025
    1.0
    I’ve been a regular customer at this Dunkin’ location for about 10 years, visiting several times a week. Unfortunately, my recent experiences have been disappointing. The manager, Amin, told employees not to serve me fresh coffee, even when I offered to wait for a new pot. The last cup I got was so bad I had to throw it away. Very disappointed with how regular customers are treated here.
  • FF
    Franchel
    Sep 27, 2025
    1.0
    Worst customer service!!!!! my order was wrongfully made ask kindly to remake and received attitude problems! THATS HARASSMENT! It’s not the customer fault that the workers made the order wrong, I asked kindly to remake and y'all get very upset because YOU made it wrong! I also Ask for the recipe from my order and get even talked back and saying rude comments and even want to step outside and scream at the customer like a crazy person! Like what kind of workers does this Dunkin hire! I could have called the police and filed a harassment lawsuit because thats not right!!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Chicago Ridge, IL?

Dunkin' in Chicago Ridge, IL is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery or curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.