Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.0
187 reviews
5 stars
103
4 stars
35
3 stars
21
2 stars
7
1 star
21
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and misunderstandings regarding special requests.
Food Quality
There were mixed reviews on food quality, with some praising the taste while others complained about undercooked or bland items.
Customer Service
Service was frequently criticized for being rude or unhelpful, with several customers expressing dissatisfaction with staff behavior.
Cleanliness
Concerns were raised about unsanitary conditions in the kitchen and food handling practices.
Overall Experience
While some customers enjoyed their meals and praised specific items, many expressed disappointment with recent experiences, particularly under new management.
- BPBrian PJan 5, 20265.0Great experience! We arrived just as they were closing and the manager let us order and made sure we got a great meal. It had been a long day and we were worried we missed our chance to eat but the team helped us out. Food was great and the fries were fantastic! So happy with the service we received.
- SPSEBASTIAN PEREZDec 5, 20251.0They don’t know how to listen to simple orders and simple instructions 👎🏽
- HAHilda AbejaAug 30, 20251.0After receiving my order of wings, i was eating and the wings were not full cooked!! This can cause food poisoning so I went up to the cashier to the wings show the server I asked for a manager and she said Manager is not in today you can call the number on the receipt to reach the manager, so that’s what I did as I was calling the server picked up the phone. This place should be closed. There has been so many poor reviews in this place should not be open. I went on Thursday 08/28/2025 between 3-4:30pm
- NMnessy mushiJul 16, 20251.0i got a regular philly sandwich ONLY tomato ONLY mayo and they asked if i wanted any lettuce i said no. i get my food i spent $15 on and it has grilled veggies im allergic to. i take it back and they said "well i asked" but no you didn't. i said ONLY TOMATO ONLY MAYO and you asked about lettuce not the grilled veggies. i was the only one in line at the time so this is ridiculous. everytime i come to this location it's always an issue.
- AUA Google UserApr 14, 20195.0Great Cheese steak
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks at Chicago Ridge Mall?
Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery services?
No, Charleys Cheesesteaks does not offer delivery services as their delivery hours are closed all days of the week.
Does Charleys Cheesesteaks have drive-through or takeout options?
Both drive-through and takeout options are not available; the business is closed for these services every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa.
Where is Charleys Cheesesteaks located in Chicago Ridge?
It is located inside Chicago Ridge Mall at 470 Chicago Ridge Mall, Chicago Ridge, IL 60415, USA.
Can I find other dining options near Charleys Cheesesteaks in Chicago Ridge Mall?
Yes, nearby dining options include Sarku Japan (Asian cuisine), Wetzel's Pretzels (fast food), KFC (chicken restaurant), SemSem Mediterranean, Pepillos (Mexican restaurant), and more.
Are there entertainment venues near Charleys Cheesesteaks at Chicago Ridge Mall?
Yes, nearby entertainment options include AMC Theaters Chicago Ridge Mall and Loews Cineplex in Chicago Ridge Mall for movie-going experiences.
What retail stores can I visit near Charleys Cheesesteaks?
Nearby retail stores include Windsor Fashions (women's clothing), Lids (hat shop), Earthbound (clothing and gifts), BoxLunch (gift shop), ALDO (shoe store), and more for your shopping needs.
How can customers use nearby places to enhance their visit to Charleys Cheesesteaks?
Customers can enjoy a meal at Charleys Cheesesteaks and then explore nearby stores for shopping or catch a movie at AMC Theaters, making it a full-day outing at Chicago Ridge Mall.
What is the main phone number and website for Charleys Cheesesteaks at Chicago Ridge Mall?
You can contact Charleys Cheesesteaks at +1 708-425-0046, and visit their menu online at https://order.charleys.com/menu/chicago-ridge-mall/.