Wingstop

3.3
387 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago Heights W. Sauk Trail. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
44 W. Sauk Trail, Chicago Heights, IL
60411, United States

Hours

Reviews

3.3
387 reviews
5 stars
188
4 stars
19
3 stars
23
2 stars
26
1 star
131

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including burnt wings, cold fries, and incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Cleanliness

Several customers noted that the restaurant was dirty, with unsanitary conditions in the dining area and drink stations.

Wait Times

Customers frequently complained about excessively long wait times for food, often exceeding the estimated preparation times.
  • LM
    Latrice McElroy
    2 days ago
    1.0
    Placed an order online for delivery @wingstop.com. Received a notification stating that my order would be delivered between 7:07 pm and 7:18 pm.... At 7:38 I Received another notification stating that my delivery was canceled 🤨. I called the store and was told they have to locate my online order, they don't what happened and they would call me back in 10 minutes! Well twenty minutes later and no phone call so I went to the store only to be told that I would receive a refund from Doordash within 48 hours. Excuse me sir, I did not place an order with Doordash I placed my order directly through your website! To hell with Doordash because I'm quite sure the driver probably stole my food and to hell with Wingstop #1963 Chicago Heights.... I will never order from this store again. #CROOKS
  • MG
    Mohit Gill
    Dec 16, 2025
    5.0
    Must visit place, trust me guy cajun flats were really delicious
  • JD
    jatin Dhanda
    Dec 7, 2025
    5.0
    The wings came outs very fresh and hot, was mouth watering with hot lemon flavor. It is best food I ever tried. I got 10pc classic hot lemon combo. The ambience was good with a good friendly staff. I recommend to visit and add it to your bucket list.
  • JJ
    James50
    Dec 2, 2025
    1.0
    Bad food bad service
  • DG
    Damiyah George
    Dec 1, 2025
    1.0
    If i could give them a 0 i would

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.