Brand Certified
Wingstop
3.3(389 reviews)
Certified by Wingstop • Mar 01, 2026
Business Details
44 W. Sauk Trail, Chicago Heights, IL
60411, United States
Certified by Wingstop • Mar 01, 2026
(708) 816-5613
Certified by Wingstop • Mar 01, 2026
https://www.wingstop.com/
Certified by Wingstop • Mar 01, 2026
About
Certified by Wingstop • Mar 01, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Chicago Heights W. Sauk Trail. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Mar 01, 2026
Hours
Certified by Wingstop • Mar 01, 2026
Reviews
3.3
389 reviews
5 stars
187
4 stars
19
3 stars
25
2 stars
26
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and unprofessional behavior from staff.
Food Quality
Many reviews highlighted inconsistent food quality, including overcooked and poorly prepared items.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty floors and equipment.
Customer Experience
Several patrons expressed dissatisfaction with the overall customer experience, citing rude staff and incorrect orders.
- DGDonna GastonJan 21, 20263.0My first visit, wasn't good the wings were dry and not tasty. I ordered garlic parmeshan. Not what I expected wasn't tasty.
- IGInno GarciaJan 18, 20261.0Bad service. This was my 2nd time here. I wanted to give it a second chance, since it's close to my house. I got here at time to pick up my online order. However, I waited over an hour for my food. When I asked the worker, she'd keep on telling me that my order was almost done. So I kept waiting. New customers came and left, and I was still there waiting for my food. They would attend new customers and give them their food, regardless of the fact that I had been waiting for so much longer. It was until the 3rd time when I asked about my order that they finally gave it to me. I'm definitely not returning here. The workers seem nice, but it was the lady who seemed unfriendly. To all the other customers, she would give them their bags in their hands but when it was finally my turn, after an hour of waiting, she just threw it on the counter. Really bad service.
- LMLatrice McElroyJan 10, 20261.0Placed an order online for delivery @wingstop.com. Received a notification stating that my order would be delivered between 7:07 pm and 7:18 pm.... At 7:38 I Received another notification stating that my delivery was canceled 🤨. I called the store and was told they have to locate my online order, they don't what happened and they would call me back in 10 minutes! Well twenty minutes later and no phone call so I went to the store only to be told that I would receive a refund from Doordash within 48 hours. Excuse me sir, I did not place an order with Doordash I placed my order directly through your website! To hell with Doordash because I'm quite sure the driver probably stole my food and to hell with Wingstop #1963 Chicago Heights.... I will never order from this store again. #CROOKS
- MGMohit GillDec 16, 20255.0Must visit place, trust me guy cajun flats were really delicious
- JDjatin DhandaDec 7, 20255.0The wings came outs very fresh and hot, was mouth watering with hot lemon flavor. It is best food I ever tried. I got 10pc classic hot lemon combo. The ambience was good with a good friendly staff. I recommend to visit and add it to your bucket list.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Chicago Heights W. Sauk Trail offer?
Wingstop Chicago Heights W. Sauk Trail offers classic wings, boneless wings, and tenders with over 11 iconic flavors like Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Chicago Heights?
Wingstop is open daily from 10:30 AM. It closes at midnight Sunday through Wednesday and on Sunday, and stays open until 1:00 AM Thursday through Saturday.
Is drive-through service available at Wingstop Chicago Heights?
No, the Wingstop location on W. Sauk Trail does not offer drive-through service.
What ordering options are available for Wingstop Chicago Heights?
You can order for in-store pickup, delivery including same-day and no-contact options, and takeout.
Where can I place an online order for Wingstop Chicago Heights?
You can order online at https://www.wingstop.com/location/wingstop-1963-chicago-heights-il-60411/menu or via their mobile apps for iOS and Android.
What payment methods does Wingstop Chicago Heights accept?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
What are some nearby dining options around Wingstop Chicago Heights?
Nearby dining includes Pepe's Mexican Restaurant for Mexican cuisine, Domino's for pizza, Burrito Station, Burger King for fast food, and Long John Silver's for seafood.
Are there places nearby Wingstop Chicago Heights to grab a dessert or coffee?
Yes, nearby options include Neveria Oasis (ice cream and smoothies), Dunkin' (coffee and donuts), and Baskin-Robbins (ice cream and bakery items).
If I need automotive services near Wingstop Chicago Heights, where can I go?
Prestige Auto Exchange, Rite Choice Auto Sales, Southside Auto Bath, and Sco's Southside Auto Bath are nearby automotive service providers.
Is there a grocery store near Wingstop Chicago Heights for quick shopping?
Yes, Jewel-Osco supermarket is nearby for your grocery and retail needs.
Brand Certified Facts from Wingstop
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