Taco Bell

3.5
826 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 201 S Halstead St. in Chicago Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
201 S Halstead St., Chicago Heights, IL
60411, United States

Hours

Reviews

3.5
826 reviews
5 stars
299
4 stars
182
3 stars
122
2 stars
73
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and unprofessional behavior from staff.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly packed food.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Speed of Service

Service speed varied, with some customers experiencing long wait times and others noting quick service.

Cleanliness

Some reviews mentioned cleanliness of the restaurant, with a few customers appreciating the neat environment.
  • DH
    dream hopkins
    Jan 5, 2026
    1.0
    I swear I just spent $14 on a number 4 and didn’t get any meat on it. Honestly I see why that place is empty all the time, the girl at the window is bigger than me she must have picked the steak off of my food
  • AP
    Armon Pearson
    Dec 10, 2025
    2.0
    It was 4 people when i ordered my food i fr waited 30 minutes for my food i was gonna cancel my order in the app it wouldn’t let me and when other people walked in to order they got there food first it was nuts tbh they was sitting there like it was so hard to make tacos and before someone comes at me I’ve worked at Taco Bell it’s not hard at all they were just so lost and terrible team leader for them to be that lost and confused The only reason I waited for my food and not canceling my order is because I thought some I thought I would’ve got my refund because how this place was so lost and unorganized
  • LA
    Lisa A
    Nov 24, 2025
    1.0
    Terrible the fact I paid to get a lux box in drive thru and said I have to come in and get it. If she would have said you must come in and order that because that is an inside price I have respect for that. But to order and pay in drive thru and come in No!. I was the only car and it was not busy. Done with this location.
  • LL
    Latiffany
    Nov 24, 2025
    1.0
    Terrible customer service from management!!!!
  • PL
    patrick lorenz
    Nov 16, 2025
    1.0
    I came to this Taco Bell location cause my wife is pregnant and was craving taco bell. Won't ever go there again the chick running the drive thru rushed me cause their on a timer of 2:00 mins as a former manager of taco bell and burger king we don't rush the customer cause then they might not get what they want. Second half the food was throwing in the bag and all broken hard shell tacos and missing shit from the order very rude and not good customer service. As least the mangaer working took care of my order the right way but diamonique was very unprofessional.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 201 S Halstead St., Chicago Heights?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 4:00 AM on Friday and Saturday.

Where is Taco Bell Chicago Heights located?

Taco Bell is located at 201 S Halstead St., Chicago Heights, IL 60411, United States.