Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chicago Heights Subway® Restaurant at 171 W Joe Orr Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
324 reviews
5 stars
147
4 stars
63
3 stars
42
2 stars
10
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff and lack of attention to customers.
Food Quality
Customers reported inconsistent food quality, including issues with freshness, portion sizes, and cleanliness of food preparation.
Cleanliness
Many reviews mentioned the store's cleanliness issues, with reports of dirty environments and unsanitary practices.
Management
Some customers noted improvements in service and food quality under new management, while others criticized the management's handling of staff and customer complaints.
Order Accuracy
Several customers experienced problems with order accuracy, including missing items and incorrect sandwich preparations.
- DSDeborah S.Nov 15, 20251.0If I could give no stars I would. The customer service was absolutely terrible at the 171 Joe Orr in Chicago Heights. They need to be shutdown and put out of our area. They are rude and disrespectful to patrons coming here to spend their money. I will never go to this location again and suggest that no one does.
- NGnichelle greenOct 13, 20251.0Their Serivce is dysfunctional And they like to cancel orders for no reason I do not like Subway on 171 W Joe OR Road. I would never ever order from them ever again. Y’all service has been denied from me. Yall should be SHUT DOWN!!!!!
- DMDarius McdonaldSep 4, 20251.0The guy that work in there has very bad customer service ….. SUBWAY NEEDS TO START CHECKING ON THERE FRANCHISE….. THIS WAS BAD SERVICE
- DMd mMay 30, 20251.0Following other people’s pulse yes the people in the store are ignorant and rude. The store seems pretty scuzzy like it’s not really clean very well. Just an overall poor attitude. Poor Store poorly run would not recommend coming here.
Frequently Asked Questions About Subway
Where is Subway in Chicago Heights located?
Our Subway restaurant is located at 171 W Joe Orr Rd, in the Olympia Plaza Shopping Center, Chicago Heights, IL 60411.
What are the operating hours of Subway at Olympia Plaza Shopping Center?
We are open Monday to Friday from 7:00 AM to 8:30 PM, and on Saturday and Sunday from 8:00 AM to 8:00 PM.
What meal times does Subway serve at this location?
We serve breakfast, lunch, and dinner.
Can I order Subway delivery or pickup in Chicago Heights?
Yes, we offer in-store pickup, curbside pickup, and delivery services for your convenience.
Does Subway at this location offer catering services?
Yes, we offer catering services to help with your event or meeting needs.
Is dine-in available at Subway in Olympia Plaza Shopping Center?
Yes, dine-in service is available at this Subway restaurant.
How can I view the menu and place an order online for Subway Chicago Heights?
You can view our menu and place an order online at https://subway.com/en-us/restaurant/14986-0/menu/.
What nearby stores can I visit along with Subway at Olympia Plaza?
Nearby stores include Family Dollar for groceries and discount shopping, Rainbow Shops for women's clothing and shoes, and Pay Half clothing store – great for combined shopping trips.
Are there any beauty salons near Subway at Olympia Plaza?
Yes, nearby beauty salons include World Nails, LaNae Beauty Salon, Grow and Go Express Weave Shop, and One Barber Shop, perfect for a beauty appointment before or after your meal.
What other services are close to Subway at Olympia Plaza that might interest customers?
Nearby services include U-Haul Neighborhood Dealer for truck rentals, 160 Driving Academy for driving lessons, and DaVita Chicago Heights Dialysis for healthcare needs.