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Subway

3.7
(326 reviews)

Business Details

(708) 754-6353
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chicago Heights Subway® Restaurant at 171 W Joe Orr Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
171 W Joe Orr Rd, Chicago Heights, IL
60411, United States

Hours

Reviews

3.7
326 reviews
5 stars
147
4 stars
63
3 stars
41
2 stars
11
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including cold sandwiches, insufficient meat, and unsanitary conditions.

Cleanliness

Several reviews mentioned that the store was dirty and not well-maintained, contributing to a negative dining experience.

Order Accuracy

Customers frequently experienced problems with order accuracy, including receiving the wrong items or incomplete orders.

Management Issues

There were mentions of poor management and staff attitudes, with some customers noting improvements under new management.
  • JD
    Jay D
    Feb 12, 2026
    1.0
    Delivery drivers do not become your employees when we walk through your door. Do your part completely by having the order ready before we get there and if it's not ready before we get there, do your part to get ready rather than asking us to do it because you're lazy.
  • DS
    Deborah S.
    Nov 15, 2025
    1.0
    If I could give no stars I would. The customer service was absolutely terrible at the 171 Joe Orr in Chicago Heights. They need to be shutdown and put out of our area. They are rude and disrespectful to patrons coming here to spend their money. I will never go to this location again and suggest that no one does.
  • NG
    nichelle green
    Oct 13, 2025
    1.0
    Their Serivce is dysfunctional And they like to cancel orders for no reason I do not like Subway on 171 W Joe OR Road. I would never ever order from them ever again. Y’all service has been denied from me. Yall should be SHUT DOWN!!!!!
  • CD
    Cole DePasquale
    Mar 20, 2025
    1.0
    This place is garbage the stuff here sucks they don't care about the customers have crying babies in the back what's going on ?

Frequently Asked Questions About Subway

Where is Subway in Chicago Heights located?

Our Subway restaurant is located at 171 W Joe Orr Rd, in the Olympia Plaza Shopping Center, Chicago Heights, IL 60411.

What are the operating hours of Subway at Olympia Plaza Shopping Center?

We are open Monday to Friday from 7:00 AM to 8:30 PM, and on Saturday and Sunday from 8:00 AM to 8:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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