Brand Certified
Dunkin'
3.9(563 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
3225 Chicago Rd, Chicago Heights, IL
60411, United States
Certified by Dunkin' • Mar 01, 2026
(708) 754-9774
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
563 reviews
5 stars
292
4 stars
103
3 stars
59
2 stars
31
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders and poor quality of food and drinks, leading to frustration and disappointment.
Cleanliness and Quality
While some customers noted the location's cleanliness, others mentioned unsanitary conditions and stale food items.
Mixed Experiences
A few customers had positive experiences with friendly staff and good coffee, but these were overshadowed by the overall negative feedback.
- HPHeather PriebeFeb 15, 20261.0Will never go back. Went there about a week ago and the drive through lady was rude snatched my card then rudely gave it back, our coffee tasted like garbage my cold foam looked like it was old and my doughnuts were hard. They said the doughnut were fresh. This place is garbage.
- AGAmber GrimJan 31, 20261.0I never usually complain because I go to Dunkin donuts everyday . I distinctly asked for less foam and less ice I do enjoy some coffee with my beverage.? Add almost $10 for a cup I would like a full cup of coffee
- DEDamon EatonJan 24, 20265.0My goto DD for years....
- TYTyler YatesDec 30, 20251.0The food is fine if they get your order right. I have never seen such a rude staff though. Every person in the store is scowling and angry, and your order is handed to you silently without eye contact.
- JPJordan PatchettDec 10, 20251.0$1.50 up charge for cold foam is crazy. When half the time the cold foam is half melted by the time I get my drink. And my coffee is never properly stirred and all the flavor and ingredients is sitting at the bottom. And on top of it everyday I been charged 5.85 and today it’s 6.15 which is whatever it’s 30cents but still. Come on. I come here just cause it’s closer and on my way to work but Starbucks coffee and service is way better and the same price.
Frequently Asked Questions About Dunkin'
What are the daily operating hours of Dunkin' in Chicago Heights, IL?
Dunkin' in Chicago Heights, IL is open daily from 4:00 AM to 10:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
How can I order ahead at Dunkin' for a fast grab and go experience?
You can order ahead using the Dunkin' mobile app available on iOS and Android platforms for a quick grab and go.
What specialties and popular items can I find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and dozens of premium beverages.
Where is Dunkin' located in Chicago Heights, IL?
Dunkin' is located at 3225 Chicago Rd, Chicago Heights, IL 60411.
Are there any nearby places where I can shop for groceries before or after visiting Dunkin'?
Yes, Jewel-Osco supermarket is nearby where you can shop for groceries before or after your visit to Dunkin'.
What nearby dining options are available close to Dunkin'?
Close to Dunkin', you can find dining options such as Burger King, Long John Silver's seafood restaurant, Wingstop for chicken, Pepe’s Mexican Restaurant, Domino’s pizza, and ZENSHI Handcrafted Sushi.
Are there nearby services that might be convenient when visiting Dunkin'?
Nearby services include Prestige Auto Exchange and Rite Choice Auto Sales for automotive needs, Sprint Store and T-Mobile for mobile phones, and several ATMs such as Chase ATM and TCF Bank ATM.
How does Dunkin' accommodate customers looking for quick service options?
Dunkin' offers fast service through their drive-thru and mobile app ordering for speedy grab-and-go experiences.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website