Brand Certified
Chipotle Mexican Grill
2.2(168 reviews)
Certified by Chipotle Mexican Grill • Apr 26, 2026
Business Details
1399 Western Ave, Chicago Heights, IL
60411, United States
Certified by Chipotle Mexican Grill • Apr 26, 2026
(464) 249-0005
Certified by Chipotle Mexican Grill • Apr 26, 2026
https://locations.chipotle.com/il/chicago-heights/1399-western-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4513
Certified by Chipotle Mexican Grill • Apr 26, 2026
About
Certified by Chipotle Mexican Grill • Apr 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Apr 26, 2026
Hours
Certified by Chipotle Mexican Grill • Apr 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Reviews
2.2
168 reviews
5 stars
36
4 stars
10
3 stars
8
2 stars
10
1 star
104
- RFRay Gunn #F.B.A.4 days ago1.0Incompetent management. I had a pick up that I been waiting on, but the incompetent manager wanted to take a customer that just walked in, instead of starting my order that should've been ready. Trash management should be fired No food ready. But nobody in store.
- KWK WilliamsApr 23, 20262.0Somebody keeps over salting this chicken. I complained once and tried again after a few months and it’s still salty
- TDTaiwo DurowadeApr 21, 20261.0They put the worst set of people together. They don't care about customer service and the place is an entire mess. No need returning.
- BNBryce NorwoodApr 17, 20261.0Food was disgusting. I ordered me and my daughter a bowl. Once I made it home it tasted weird every time I ate the rice. And it was lumped together. After looking at my food I noticed it wasn’t cilantro rice, this was plain whit rice all through out both of our bowls( we are plain eaters so we don’t get the extra toppings so it’s is to see) I called the store and they were no help. Once you get home you want to eat your food, not have to bring the food back to have it remade. To the garbage it went! Will never visit this location again.
- LSLakeya SmithMar 31, 20261.0After a busy morning i visited this location to get a bowl and when I say this is one of the worst Chipotle’s locations and I do not recommend anyone going here! Upon walking in there was 4 people standing at the counter and it was complete silence… no warm welcome… just stares and it seemed as thought they already may have had an attitude before I came in. One of the 4 people was a guy and he was very rude and his pants were so tight we can literally see his cheeks and his man print! Once I made it home to eat I was not able to enjoy my food because the rice was hard! & the beans was undercooked and most of all my chicken was burned. Will not visit again.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Chicago Heights serve?
Chipotle Mexican Grill offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Chicago Heights?
Chipotle Mexican Grill is located at 1399 Western Ave, Chicago Heights, IL 60411.
What are the hours of operation for Chipotle Mexican Grill in Chicago Heights?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I order food from Chipotle Mexican Grill in Chicago Heights?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available in the App Store.
Does Chipotle Mexican Grill in Chicago Heights have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill in Chicago Heights?
You can contact them by phone at +1 464-249-0005 or email at IL.4513.ChicagoHeigh@chipotle.com.
Are there any car rental services near Chipotle Mexican Grill in Chicago Heights?
Yes, Hertz car rental agency is located nearby, making it convenient if you need to rent a vehicle before or after your meal.
What nearby stores can I visit after dining at Chipotle Mexican Grill in Chicago Heights?
Nearby, you can visit the AT&T Store for mobile phone needs, or the Premier Physical Therapy center if you're seeking wellness services.
Are there any nearby convenience or grocery stores near Chipotle Mexican Grill in Chicago Heights?
Yes, Food 4 Less grocery store and Family Dollar discount store are nearby, great for shopping before or after your meal.
Can I find printing and shipping services near Chipotle Mexican Grill in Chicago Heights?
FedEx Office Print & Ship Center is located near Chipotle, helping with your printing and shipping needs conveniently.
Brand Certified Facts from Chipotle Mexican Grill
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