McDonald's

3.6
602 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2208 State St, Chester, IL
62233, United States

Hours

Reviews

3.6
602 reviews
5 stars
215
4 stars
137
3 stars
133
2 stars
42
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising quick and friendly service while others report rude staff and incorrect orders.

Food Quality

Food quality is inconsistent; some customers receive hot and fresh meals, while others report cold or incorrect items.

Cleanliness

The cleanliness of the location is often mentioned positively, but some reviews indicate issues with dirtiness and unsanitary conditions.

Drive-Thru Efficiency

Drive-thru service is generally noted for being fast, although some customers have experienced long waits and order mistakes.

Customer Experience

Overall customer experience varies widely, with some enjoying their visits and others expressing frustration over service and food quality.
  • LS
    Linda Sward
    Aug 29, 2025
    4.0
    Drive thru girl was great. Quick service
  • MK
    Melanie Knight
    Aug 18, 2025
    1.0
    Rude employee and food was disgusting
  • RH
    Rodney Horne
    Aug 1, 2025
    4.0
    One of the only McDonald's with a outside play area still attached to building. I thought that was pretty neat to see. Staff was Cool and food was Hot
  • BA
    Brenda Alberson
    Jul 10, 2025
    5.0
    Ever since Molly Kempfer has been the manager, food and service is 100% better!
  • KO
    Kayse Oberley
    Jun 23, 2025
    1.0
    I got an ice cream cone & a large Dr. Pepper. I looked at the receipt and apparently the ice cream was $2.49 which is ridiculous. You're better off going to the Walmart across the parking lot and buying a pint of ice cream for around that price.

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's in Chester, IL is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.

What are the drive-thru hours for this McDonald's?

The drive-thru is open Monday through Saturday from 5:00 AM to 11:00 PM, and on Sundays from 6:00 AM to 11:00 PM.