Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
717 reviews
5 stars
252
4 stars
154
3 stars
131
2 stars
61
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or stale items, while others praised the freshness of their meals.
Cleanliness
Several customers noted that the restaurant was dirty, with trash and food debris present, impacting their dining experience.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor management.
- CMCheryl Miller4 days ago5.0There have a early bird manager name Ms. Cheryl who is very sweet. Her and Ms. Donna makes my morning spirits right.
- TNTJ NDec 30, 20251.0This place has trash food pretty much everytime. They should fire all managers and start fresh. Usually when u get a burger it's drowned in ketchup to mask the fact that it old and dry. Tonight I got French fries covered in salt so much I couldn't eat them. The lady must have been pissed I asked for fresh French fries since I was waiting 20 minutes for ice cream and didn't want my kid eating cold fried they gave me before they told me to pull forward and forgot about me.
- NANour AltitiDec 16, 20251.0Honestly i just have a problem with your nuggets they have not been good at all lately please change it
- AEakzana edwardsNov 11, 20251.0Y’all close at 11:00pm. Not 10:52pm. You have lazy workers that leave and turn down 5 customers I would check that.
- SBSean BeasleyOct 30, 20253.0At this McDonald’s, hope is packaged in paper bags and handed through windows with the grave uncertainty of a cosmic gamble. Each visit is a ritual of faith: I order McNuggets, request Sweet 'N Sour sauce, that humble nectar, the only alchemy capable of transforming processed chicken into fleeting joy, and then drive away believing perhaps this time the universe will be kind. It is never kind. Time after time, I arrive home, open the bag, and stare into the void where my sauce should be. There is always a brief moment of denial, a searching hand sweeping past napkins and salted fries like an archaeologist desperate to uncover lost treasure. But the truth waits, inevitable as gravity: there is no sauce. There never was. And yet I return, trapped in a cycle as old as human longing. Because sometimes, rarely, miraculously, they remember, and in that moment sweetness outweighs suffering. That is how hope survives: not in certainty, but in the improbable miracle sauce packet that might appear one day. Three stars. For the fries. For the persistence of human hope. And for the Sweet 'N Sour packets that haunt my dreams like tiny golden promises, forever missing from the bag.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 490 N Main St, Chatham, IL?
McDonald's delivery service is available Monday to Thursday and Sunday from 5:00 AM to 10:30 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Can I order McDonald's food for delivery or pickup online?
Yes, you can order for delivery or curbside pickup online through McDonald's website or mobile apps.
What payment options are accepted at McDonald's in Chatham, IL?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services does this McDonald's offer to customers?
The McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Where exactly is McDonald's located in Chatham, IL?
It is located at 490 N Main St, Chatham, Illinois 62629, United States.
What types of food can I expect at this McDonald's?
You can enjoy a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, frozen yogurt, and more.
What nearby dining options are close to McDonald's?
Nearby dining options include Little Italy's Pizza, Sabores ice cream shop, Más Sabores Mexican restaurant, Secret Recipes American restaurant, China River Chinese and buffet restaurant, Sun Thai restaurant, Subway sandwich shop, and Chatham Cafe.
What nearby services could be useful for customers visiting McDonald's?
Customers might find services like Chatham Clarion media, Clock Tower Community Bank, Marine Bank, StaffQuick employment agency, and Locksmith Chatham IL handy nearby.
Are there family or shopping-related places near this McDonald's?
Yes, family-friendly and shopping spots nearby include Hippo Tails baby gear and furniture store, Ace Hardware, Farmstead Primitive Co. gift boutique, Dazzling Nails and Spa, Kim Nails & Spa, Sweet Pea Consignment children's clothing store, and New Generation Laundry & Dry Cleaners.