Brand Certified
McDonald's
3.5(722 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
490 N Main St, Chatham, IL
62629, United States
Certified by McDonald's • Mar 01, 2026
(217) 483-7159
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
722 reviews
5 stars
253
4 stars
155
3 stars
132
2 stars
61
1 star
121
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported consistently poor food quality, including cold, stale, or incorrect orders.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and trash in the dining area.
Customer Experience
While some praised friendly staff and quick service, many expressed frustration with management and overall service quality.
- CCChasFeb 6, 20261.0Ughhh if I could give 0 stars I would. They serve the nastiest food. Had to bring my food back because the food looked terrible& the staff is unprofessional. Every time I come the food is terrible. I come because it’s close to my house and my kids love McDonald’s, but I will not ever let them eat from this specific location again or maybe it’s time to just stop eating McDonald’s. 🤮
- PNPhilippe NoguesJan 20, 20264.0Kindness of the service and nice communication with respectful language.
- CECheryl Miller EvansJan 8, 20265.0There have a early bird manager name Ms. Cheryl who is very sweet. Her and Ms. Donna makes my morning spirits right.
- TNTJ NDec 30, 20251.0This place has trash food pretty much everytime. They should fire all managers and start fresh. Usually when u get a burger it's drowned in ketchup to mask the fact that it old and dry. Tonight I got French fries covered in salt so much I couldn't eat them. The lady must have been pissed I asked for fresh French fries since I was waiting 20 minutes for ice cream and didn't want my kid eating cold fried they gave me before they told me to pull forward and forgot about me.
- NANour AltitiDec 16, 20251.0Honestly i just have a problem with your nuggets they have not been good at all lately please change it
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Official website