Taco Bell

3.9
724 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 120 Lincoln Ave in Charleston. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
120 Lincoln Ave, Charleston, IL
61920, United States

Hours

Reviews

3.9
724 reviews
5 stars
324
4 stars
192
3 stars
111
2 stars
36
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent order mistakes and long wait times, particularly at the Mattoon location.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in preparation and freshness.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although some experiences were marred by rudeness from specific employees.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.

Cleanliness

Mixed feedback on cleanliness, with some noting dirty tables and unsanitary conditions.
  • ES
    Eva Smallhorn
    Nov 28, 2025
    1.0
    Why is the Taco Bell expensive? A cheesy bean and rice burrito was $3 on the value menu. Any other taco bell its like $1.69.
  • MG
    Margaret Gibbens
    Nov 4, 2025
    5.0
    TB is a fun fast food dining experience. Good atmosphere, very kind employees and good food.
  • JA
    Jeffery Ashmore
    Oct 24, 2025
    1.0
    Beefy 5 layer burrito was pretty much empty, there was nothing there. Things like this keeps happening at Charleston location.
  • KF
    Kevin Fletcher
    Oct 8, 2025
    3.0
    Fast service at times. Depending if mattoon or Charleston. Mattoon people you'll get your food quicker for online orders if you order from Charleston store. No joke I had to pick up 4 orders at 1 time and Mattoon store took almost 50 minutes to make 3 orders worst service I've ever seen.
  • AG
    Alyssa Garcia
    Sep 26, 2025
    2.0
    Food was fine This was women working there was weird because my name didn't match my race I guess And she forgot my straw

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Charleston?

The drive-through is open daily from 9:00 AM to 2:30 AM.

What is the address of Taco Bell in Charleston, IL?

Taco Bell is located at 120 Lincoln Ave, Charleston, IL 61920, United States.