Jimmy John's

4.1
304 reviews

About

Sandwich Restaurant

Location

Jimmy John's
315 Lincoln, Charleston, IL
61920, United States

Hours

Reviews

4.1
304 reviews
5 stars
180
4 stars
59
3 stars
17
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

While many praised the freshness and taste of the food, there were complaints about incorrect ingredients and poor preparation.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted unsanitary conditions.

Delivery Problems

Numerous customers experienced issues with delivery times and incorrect addresses.

Staff Friendliness

Several reviews mentioned friendly and helpful staff, although there were also reports of rude service.
  • SM
    Sebastian Mundell
    Nov 24, 2025
    1.0
    Ordered a blt and received no bacon. Thanks I guess. You could just tell me you're out of bacon.
  • KF
    Kevin Fletcher
    Oct 25, 2025
    2.0
    Took almost 10 minutes at the window to get 2 subs that was ordered ahead
  • AS
    Asa Scarlett
    Oct 13, 2025
    5.0
    Their specialty dishes always stand out.
  • BG
    Braelyn Gabriel
    Oct 13, 2025
    5.0
    Nice seasonal menu items.
  • MC
    Madeleine Christopher
    Oct 8, 2025
    5.0
    The food had fresh ingredients.