McDonald's

3.7
875 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24061 W Eames, Channahon, IL
60410, United States

Hours

Reviews

3.7
875 reviews
5 stars
349
4 stars
210
3 stars
147
2 stars
61
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving old or cold food, with several instances of food being reheated or not fresh.

Service Issues

Numerous reviews highlighted poor service experiences, including incorrect orders, rude staff, and long wait times.

Cleanliness

While some customers praised the cleanliness of the location, others noted dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with the food and service, particularly during breakfast hours.

Operational Hours

Customers were frustrated with inconsistent operating hours, including closures during advertised 24-hour service.
  • LC
    lizette casas
    Nov 12, 2025
    1.0
    I will never come back here again. The manager is rude and gets mad if u tell him or ask for anything. This is the second encounter with him and constantly nodding his head no in disappointment like we are the problem. I asked him for sauce he got mad and said it was extra I said ok I’ll pay the extra I want sauce he end up giving it to me but said next time to be asking when ordering. I’m sorry I didn’t know there were rules to ordering. 2nd. Encounter. Today!!!!!!! He got made cause I gave him a code he said I should’ve given it to him When ordering I’m sorry but I didn’t know it was such an issue to pay with my app at the window. When ordering my phone app wasn’t opening right away so coming to the window it did . He got annoyed. Then he gave me the wrong order!!!! I told him you gave me the wrong order he said “why” I don’t know why you gave me the wrong order. He got mad and wanted to charge me the difference so I gave him another code and then he kept saying I was denying the codes. The code were going thru because my app says “we got ur code” there is not way for me to deny codes and I’m showing him the code number so how would I deny codes? Then he got mad and he gave me the food and said it was fine but left me hanging at the window and closes the window while I’m still talking. I’m Hispanic and he’s Hispanic. I spoke to him in Spanish cause his English I couldn’t understand him. He was soooo rude I wonder if he really hates his job why is he working there and with a bad attitude. I will never go there again
  • CS
    Cameron Sass
    Oct 16, 2025
    1.0
    Refuses to work late at night when they should be open 24 hours refused service
  • DM
    David Magnus
    Oct 3, 2025
    1.0
    Snack wraps were super old and dry. Fries were old. On top of that they only give you two tiny ketchup packets. Charge $10 for a snackwrap meal and they wanted to charge for a second sauce. Workst snackwaraps ive ever had. Its was like eatching a woodchip burrito.
  • YV
    Yoseni Veliz
    Oct 1, 2025
    5.0
    Muy bueno 💯👌
  • CT
    Crystal Thomas
    Sep 13, 2025
    1.0
    I went to the Channon McDonald’s at 2:30am. I was really disappointed with the food. Usually I don’t have an issue with this McDonald’s and it was one of my favorites but I think it’s a different staff that works there now. I ask for fries no salt and you can tell the fries were reheated in the oil. The burger buns were hard as a brick and also the nuggets. They must had that food sitting out for hours. I went back to the store and gave the guy manger the food back and told him the food was not fresh and ask for a refund. He wanted my receipt which I gave him, instead of an apology. He looked at my receipt and said that I was there 20 mins ago with an attitude which didn’t even make sense to me. I don’t know what that has to due with the fact that the workers at McDonald’s gave me old food. I have much better things to do than waste my time and gas to go back to McDonald’s and ended up not eating.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Channahon, IL?

McDonald's in Channahon, IL is open 24 hours every day, from Monday to Sunday.

Does this McDonald's location have a drive-through service?

Yes, this McDonald's location offers a drive-through service that operates 24/7.