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Jimmy John's

3.5
(208 reviews)
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Business Details

27243 W Saxony Dr, Channahon, IL
60410, United States
(815) 521-9700
https://locations.jimmyjohns.com/il/channahon/sandwiches-537.html

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
27243 W Saxony Dr, Channahon, IL
60410, United States

Hours

Reviews

3.5
208 reviews
5 stars
89
4 stars
36
3 stars
22
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service and delivery times, often exceeding the promised 'freaky fast' delivery.

Food Quality

While some customers enjoyed the sandwiches, there were numerous complaints about incorrect orders, missing ingredients, and poor food quality.

Customer Service

Several reviews highlighted rude or unhelpful staff, with complaints about management's lack of responsiveness to issues.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices relative to the quality and portion sizes of the food.
  • SC
    scott chesney
    Jan 12, 2026
    5.0
    The best, fast service, fast delivery, crew has a great attitude.
  • BP
    Braydon Price
    Jan 10, 2026
    5.0
    This young man named Ben gave me such good service. My bacon ranch sandwich came out fast and I watched him make it, and it was so good. I’ll come back here again.
  • GG
    Gustavo
    Dec 23, 2025
    1.0
    Come here if you want a lettuce sandwich
  • BF
    Ben Frazier
    Nov 11, 2025
    2.0
    Good food, horrible customer service. They act we are inconvenience them when walking in. It is always this way. They are the only one around here is the only reason they are in business
  • ZZ
    zeus zepar
    Oct 4, 2025
    5.0
    Good sandwich
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Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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