Dunkin'

3.5
197 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Channahon, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23841 W. Eames St, Channahon, IL
60410, United States

Hours

Reviews

3.5
197 reviews
5 stars
86
4 stars
31
3 stars
23
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and dismissive service, with several instances of staff arguing with customers or failing to acknowledge them.

Food Quality

Numerous reviews highlighted issues with food quality, including stale donuts, cold food, and incorrect orders.

Management Issues

Feedback indicated dissatisfaction with new management, including complaints about staff turnover, poor service, and cleanliness concerns.

Consistency

Customers noted a lack of consistency in service and product quality, with some preferring other locations due to better experiences.
  • NN
    Noname
    Jan 2, 2026
    5.0
    They need more setting. But I was in for donuts 🍩. They where good coffee was hot and fresh. They like dogs. I am making this place my go to. D&D GOOD JOB. Pilot is also great. And clean.
  • MD
    Meko Doll
    Nov 21, 2025
    1.0
    I picked up an order here and the worker was very dismissive. I greeted her and was given my order with no receipt when that was needed for my drop off.
  • SZ
    Sameer Zayed
    Oct 16, 2025
    1.0
    I’ve given this place multiple chances and they just aren’t up to par with other DNDs Service is horrible! Coffee is bitter and they refuse to give you a refund if you just think the coffee is so bad you can’t stand it. They forgot an order of hash browns one day and I came back in and the guy argued with me that he put it in the bag. I was here everyday spending anywhere from 12 to 24 dollars each time and he thought I’d lie to get one order of hash browns out of them? Horrible service they need negative stars.
  • GJ
    Gia Jaskula
    Sep 24, 2025
    1.0
    This location is awful, period. Dunkin Donuts should be embarrassed to have their name represented in this way. I'm sure it's a franchise and they have no clue how poorly this is run, the quality of food and coffee AND the rudeness.
  • AH
    Aryen king Haji
    Aug 27, 2025
    1.0
    Don’t take it chicken wrap it’s dirty

Frequently Asked Questions About Dunkin'

What are the holiday special drinks available at Dunkin' in Channahon, IL?

Try the NEW Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher this holiday season at Dunkin' in Channahon, IL.

What are the regular opening hours for Dunkin' in Channahon, IL?

Dunkin' is generally open from 4:00 AM to 6:00 PM Monday through Saturday, and 5:00 AM to 6:00 PM on Sunday.