When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Champaign Neil St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers generally enjoyed the wings and fries, but there were complaints about food being overly salty, greasy, or improperly cooked.
Service Issues
Many reviews highlighted slow service, long wait times, and frequent order mistakes, leading to frustration among customers.
Customer Service
While some staff were praised for being friendly and helpful, others were criticized for being rude or unresponsive, particularly during busy times.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and bathrooms, which detracted from their overall experience.
SR
Sarah Rampurwala
Nov 16, 2025
5.0
This loc blesses me everytime
JK
Jamie K
Nov 14, 2025
4.0
Food was great, service was great. The restaurant was a little dirty but I think it was because they had been busy.
RS
Rohith Sai
Nov 6, 2025
5.0
Everytime i came to pick up my order they always make late. This is not the first time we will be waiting for atleast 30min to pick up the online order which was placed 30min ago
SS
Shaneka Smallwood
Aug 29, 2025
1.0
To make the long story short, I ordered a 30 piece chicken buffalo/mild. We sat down to eat our dinner and noticed our chicken was in a bed of oil. I’ve never seen this before so I’m not sure what that comes from but what I do know is this is a stomach ache waiting to happen. My husband calls to let them know and was told it’s nothing they can do about it because we aren’t willing to drive 25 min away again to bring the food back. I know good and well we couldn’t be the only people who experienced this. The inconsiderateness is what’s bugging me the most &&&& this is actually the second time I’ve had to call them about food but the first time I did take the food back but was refused a refund and was offered for them to remake my food which I agreed but didn’t want it that day. I returned the next day to get my food replaced and they said they had no knowledge of the situation so I was just outta luck. I will NOT be going back no time soon!
RG
Roland Gropper
Aug 16, 2025
4.0
They’re always busy regardless of what day or time you come so it’s good to order ahead
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Champaign Neil St. specialize in?
Wingstop Champaign Neil St. specializes in classic and boneless chicken wings with over 11 iconic flavors, as well as tenders and signature sides like hand-cut fries.
What are the operating hours for Wingstop Champaign Neil St.?
Wingstop is open every day from 10:30 AM to 1:00 AM for dine-in, takeout, and delivery services.
Does Wingstop Champaign Neil St. offer delivery and pickup services?
Yes, this Wingstop location offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through service available at Wingstop Champaign Neil St.?
No, Wingstop Champaign Neil St. does not offer a drive-through service; it is closed for drive-through hours all days of the week.
What payment methods are accepted at Wingstop Champaign Neil St.?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards for payment.
How can I order from Wingstop Champaign Neil St. online?
You can order online for carryout or delivery through their website menu at https://www.wingstop.com/location/wingstop-653-champaign-il-61820/menu or via their mobile apps on iOS and Android.
What are some nearby dining options to Wingstop Champaign Neil St.?
Nearby dining options include Jet's Pizza for pizza and sandwiches, Golden Harbor for Chinese/Asian cuisine, and Baskin-Robbins for ice cream desserts.
Are there any nearby places to visit after dining at Wingstop Champaign Neil St.?
Yes, you can visit entertainment spots like The City Center music venue and Fat City Bar & Grill for nightlife experiences nearby.
How can nearby services like Studio Nails or Cost Cutters complement a visit to Wingstop?
After enjoying wings at Wingstop, you can pamper yourself with a manicure at Studio Nails or a haircut at Cost Cutters, both located nearby for your convenience.
Where is Wingstop Champaign Neil St. located?
Wingstop is located at 512 S Neil St, Champaign, IL 61820, USA.