Brand Certified
Wendy's
3.5(969 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
2033 N Prospect Ave, Champaign, IL
61822, United States
Certified by Wendy's • Mar 01, 2026
(217) 355-9484
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/il/champaign/2033-n-prospect-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
969 reviews
5 stars
351
4 stars
210
3 stars
153
2 stars
73
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude, rushed, or inattentive service, with many expressing dissatisfaction with staff behavior and order accuracy.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders, as well as complaints about freshness.
Cleanliness
While some customers noted cleanliness in specific areas like restrooms, many others pointed out that the dining area and food handling practices were unsatisfactory.
Wait Times
Long wait times were a common complaint, particularly in the drive-thru, with some customers experiencing significant delays without acknowledgment from staff.
Positive Experiences
Despite the negative feedback, there were several positive reviews praising friendly staff and good food quality during certain visits.
- JBJack BoyleFeb 22, 20261.0My burger was raw. Now I’m sick and hungry. Thanks Wendy’s never going there again.
- TTTFeb 5, 20261.0I went to the drive-thru, ordered a burger, plain fries, and drink. There are three cars ahead of me so it takes a while to get to the window. I pay cash, get no receipt but she confirms what I'd ordered. They ask me to pull forward then I watched three cars behind me get their orders and leave, apparently before my burger and fries were finished. When the person walks out she says something about baconator fries and I'm confused and she acts like I'm dumb when I tell her I just got a burger and fries. "Yes but they're baconator fries, sir". So now I have to go inside and figure out what's up. They tell me there was a big order ahead of me, which does nothing to explain the three cars behind me that got their meal. Then the woman who took my order once again insists I asked for baconator fries. There is no chance I accidentally asked for that and there is no chance she accidentally misheard the word "baconator". The burger they threw together in a hurry was cold and the lettuce was wilted (rotting). These cannot be the best employees you could find, Wendy's. Pay your workers enough so you get competent people to work for you. It isn't rocket science.
- HHHarambe HendersonJan 13, 20261.0Rude and rushed service. Very distasteful not welcoming especially the young gentleman working the drive through. Won’t be back don’t worry.
- HMHolly MathesJan 6, 20261.0Don’t go after midnight got a 7.00 biggie bag received reheated hard fries half frozen chicken nuggets and a smashed burger with a soggy bun that they put too much ketchup on
- JSJessica StraightNov 25, 20251.0Stopped by here while on a road trip, walked into the store and proceeded to be totally ignored for AT LEAST 15 minutes. Not a single employee greeted us or even acknowledged our existence. They acted like we were invisible. I eventually left the store and so did the people behind us. Ive never been so blatantly ignored like this before. They could of easily said we'll be with you shortly or SOMETHING it was 530 on a Tuesday. I understand being busy and would have waited longer if I was at least acknowledged.
Frequently Asked Questions About Wendy's
Is Baytown Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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