Wendy's

3.5
981 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2033 N Prospect Ave, Champaign, IL
61822, United States

Hours

Reviews

3.5
981 reviews
5 stars
355
4 stars
213
3 stars
158
2 stars
76
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication from staff.

Management Issues

Several reviews highlighted problems with management, including rude behavior towards staff and customers, and poor handling of complaints.
  • AH
    Alan Henderson
    Nov 5, 2025
    1.0
    Didn't have what I wanted and acted as if I was stupid. Done with Wendys
  • GT
    Gary Thompson
    Oct 21, 2025
    5.0
    Men's restroom clean and tidy.
  • SE
    Sarah Eckerd
    Oct 18, 2025
    1.0
    This might be the worst service I've ever gotten at a Wendy's. I understand there's some construction happening nearby, but not only did it take them 20 minutes (I check the time against text I sent when I got to the parking spot) to get my chicken strips and fries out to where they asked me to park in the lot across from the pickup window, the person taking my order was rude, they forgot my straws, and I found a hair in the box with the chicken strips. I don't even know why I had to wait so long? The fries weren't even fresh. Normally I don't have any complaints with the Wendy's chain but this was just an outstandingly horrible experience.
  • TG
    Thomas Gross
    Oct 5, 2025
    2.0
    The drive through service was extremely slow and not very friendly. It was very busy and may have contributed to it. The food was fine.
  • JH
    Jesse Hays
    Sep 26, 2025
    1.0
    Payed for items on uber eats and didnt get any of it

Frequently Asked Questions About Wendy's

Is Baytown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.