Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary food handling practices.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication from staff.
Management Issues
Several reviews highlighted problems with management, including rude behavior towards staff and customers, and poor handling of complaints.
AH
Alan Henderson
Nov 5, 2025
1.0
Didn't have what I wanted and acted as if I was stupid. Done with Wendys
GT
Gary Thompson
Oct 21, 2025
5.0
Men's restroom clean and tidy.
SE
Sarah Eckerd
Oct 18, 2025
1.0
This might be the worst service I've ever gotten at a Wendy's. I understand there's some construction happening nearby, but not only did it take them 20 minutes (I check the time against text I sent when I got to the parking spot) to get my chicken strips and fries out to where they asked me to park in the lot across from the pickup window, the person taking my order was rude, they forgot my straws, and I found a hair in the box with the chicken strips. I don't even know why I had to wait so long? The fries weren't even fresh. Normally I don't have any complaints with the Wendy's chain but this was just an outstandingly horrible experience.
TG
Thomas Gross
Oct 5, 2025
2.0
The drive through service was extremely slow and not very friendly. It was very busy and may have contributed to it. The food was fine.
JH
Jesse Hays
Sep 26, 2025
1.0
Payed for items on uber eats and didnt get any of it
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Champaign, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Champaign, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (217) 355-9484.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Baytown Wendy’s serve breakfast?
Yes, this Wendy’s location in Champaign, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's location at 2033 N Prospect Ave in Champaign, IL?
This Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-through service?
Yes, the drive-through is available every day from 6:30 AM to 2:00 AM.
Can I get delivery from this Wendy's in Champaign, IL?
Delivery is available where offered. You can check availability by entering your delivery address on the Wendy's app or at order.wendys.com.
Is breakfast served at the Wendy's located on N Prospect Ave?
Yes, breakfast is served at this Wendy's location and includes combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact this Wendy’s location?
You can reach the Customer Care team via live chat or message on the Contact page, call 888-624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (217) 355-9484.
Where can I order Wendy's food online or via mobile app?
You can order online at order.wendys.com or use the Wendy’s mobile app available in the Apple App Store.
What nearby stores can I visit after grabbing a meal at Wendy's on N Prospect Ave?
After your meal, you might visit nearby stores like Shoe Carnival for shoes, PetSmart for pet supplies, or Party City for party needs, all within the vicinity.
Are there other dining options near Wendy's at this location?
Yes, nearby eateries include Fazoli's for Italian fast food, Steak 'n Shake for burgers and shakes, and Chili's Grill & Bar for American and Tex-Mex fare.
How can nearby places like UPS Access Point or AT&T Store help me when visiting Wendy's?
If you need shipping services, the UPS Access Point is nearby, and for mobile phone needs or accessories, the AT&T Store is close, making it convenient to run errands along with your Wendy's visit.