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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Champaign, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 601 North Mattis Avenue for the ultimate SONIC experience!
Numerous customers reported rude and inattentive service, with many experiencing order mistakes and long wait times.
Food Quality
While some customers enjoyed the food, many others complained about incorrect orders, stale items, and overall poor food quality.
Friendly Staff
A portion of reviews highlighted friendly and helpful staff, particularly during busy times, indicating some positive experiences.
Inconsistent Experience
Customers noted a significant inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
MC
Maddy Collins
Dec 24, 2025
1.0
Says they’re under new management, what a joke. Called to speak to the store regarding a messed up order.. they answered the phone with music with profanity blasting in the background. I would assume this is why they have an unprofessional staff. Good luck with this new store manager, Kyle
JK
Jamie K
Nov 12, 2025
5.0
Food was fast and fresh. Every one was very friendly.
EE
Eric Evans
Sep 28, 2025
2.0
Horrendous. Parking lot wasn’t busy by any means yet my order was not done correctly. Triple smash was a single smash & my other double smash was the triple. Had to remind the employee I had a shake which isn’t the biggest deal. Mozzarella sticks were stale & my fiancé’s tater tots were hard as rock. Overall don’t recommend.
JK
Jeff Keeling
Sep 19, 2025
5.0
Food was hot & fast and the service was good.
KK
Kat Koontz
Sep 15, 2025
1.0
Completely rude, cut me off several times. I had to literally say “SUNDAE ….. like last day of the week” to them after they choose not to listen and kept repeating “sundae shake blaster what do you want” like girl if you just listen 🤧 then on top of that I am ordering more and she goes “you talking to me” yes who else am I talking to bffr I was about to drive off but wanted to try new menu items. Reminds me why I never come here.