Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 409 N Mattis Ave in Champaign, IL. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported long wait times for orders, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Mixed reviews on food quality; while some enjoyed the pizza, others complained about incorrect toppings, cold food, and unsatisfactory taste.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unprofessional kitchen staff.
Customer Service
Many customers experienced rude or unhelpful staff, with some noting a lack of respect and poor communication.
Delivery Problems
Delivery service was frequently criticized for being slow, with some orders taking over two hours to arrive.
MM
MJ
Nov 17, 2025
1.0
The woman who took my order on 11/17/25 around 6:40p needs to be fired. Her attitude was horrible after simply asking her what specials they have for single pizzas.
MC
Marvin Dela Cruz
Nov 12, 2025
2.0
Food is definitely good can’t complain on that. Just the service, ordered this deals pizza and side, went home open the box without the side, went back to get it and was expecting for a decent chicken size but it’s not, 2 is normal size and the other 2 is like extra or the last two at the end of the bag of chicken, my expectation was too high since pizzahut is always been my fav pizza place, that was quite a drive going back and forth, and I don’t live next door. It’s my first time ordering the deals, and I’d say this 7.99 doesn’t look worth $7.99 at all. Should have order 1 whole pizza instead, so disappointing. Probably not going to order here anything sooner. Would be nice if we have another Pizzahut place in town.
RH
Rick Houtteman
Nov 11, 2025
1.0
insane fall from grace, never again
LJ
Larry Johnson
Nov 7, 2025
5.0
Better to have the Buffet if they are busy, that way you get fresher food (due to fresh food being constantly brought out).
AH
Angela Hintz
Oct 24, 2025
1.0
Ordered delivery and waited over an hour only to receive a message that my order got canceled. After multiple attempts to call and not getting any answers I went in person. Many people standing and waiting. The staff seem unsure as to what happened to my order until after 45 minutes of waiting even more they concluded that my order got handed over to someone else. So, I waited even longer and once I was handed my pizza it had been well over 2.5 hours since my initial order. Once I got home I discovered I was given the wrong pizza and it didn't taste very well at all. Very disappointing experience considering I was charged delivery fees and a tip and I had to drive in to get my pizza only to find out it was the wrong pizza. I paid over $30 for a medium wrong pizza that didn't taste good at all.