CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Champaign is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported long wait times, poor service, and incorrect orders, particularly in the drive-thru and during busy hours.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistent quality, including incorrect orders and unsatisfactory meal preparation.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness in the dining area, including dirty tables and unkempt facilities.
Positive Staff Interactions
Despite service issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that employee performance can vary.
Pricing Feedback
Many customers felt that the prices were high relative to the quality and quantity of food received, though some appreciated the value of loyalty programs.
JA
Jean Claude “Saran Wrap” Van Angri
Oct 25, 2025
2.0
Dirty tables. 20 minute wait for my food. Total lack of order.
If they would spend more time, actually taking care of the people that are in their store, they might actually be decent. Unfortunately, they made the decision to fulfill the online orders and ignore the customers in the store.
BB
Ben Brenner
Oct 22, 2025
3.0
The last two times I went, there was no one working the counter. I had to use the kiosk to order and the user interface is confusing and misleading. When my food was done, they didn't call my name. I had to go up and look at the names on the bags. They got the order wrong as well.
PD
Paula Deck
Oct 8, 2025
5.0
Turkey Bravo and Mac n'cheese was a great pick 2 choice.
CB
Candatha Burke
Sep 30, 2025
5.0
I take out mainly but food is decent . I feel like price is high for what it is but using the app can save you $ and get special deals .
KK
Karen
Sep 21, 2025
5.0
I really like this location. They do a good job. Clean and consistently good food!