CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Champaign is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoy the food, with many praising specific items like salads and soups, though there are complaints about inconsistency and quality control.
Service Issues
Numerous reviews highlight poor service experiences, including long wait times, incorrect orders, and unfriendly staff.
Cleanliness
Multiple customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their overall experience.
Pricing Concerns
Many customers feel the prices are high relative to the quality and portion sizes, leading to mixed feelings about value.
KK
Katy Kalman
Dec 21, 2025
5.0
Food is excellent. Service is almost always good (I'm a frequent flyer there).The proce is a little on the high side, I think, but worth it to me for the added convenience (I only live a few blocks away).
JA
Jean Claude “Saran Wrap” Van Angri
Oct 25, 2025
2.0
Dirty tables. 20 minute wait for my food. Total lack of order.
If they would spend more time, actually taking care of the people that are in their store, they might actually be decent. Unfortunately, they made the decision to fulfill the online orders and ignore the customers in the store.
BB
Ben Brenner
Oct 22, 2025
3.0
The last two times I went, there was no one working the counter. I had to use the kiosk to order and the user interface is confusing and misleading. When my food was done, they didn't call my name. I had to go up and look at the names on the bags. They got the order wrong as well.
PD
Paula Deck
Oct 8, 2025
5.0
Turkey Bravo and Mac n'cheese was a great pick 2 choice.
CB
Candatha Burke
Sep 30, 2025
5.0
I take out mainly but food is decent . I feel like price is high for what it is but using the app can save you $ and get special deals .