McDonald's

3.4
916 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
616 E Green St, Champaign, IL
61820, United States

Hours

Reviews

3.4
916 reviews
5 stars
280
4 stars
211
3 stars
180
2 stars
63
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers reported unsanitary conditions, including dirty dining areas and concerns about food safety.

Food Quality

Many customers experienced issues with food quality, including cold meals, incorrect orders, and food safety concerns.

Management Issues

Reviews frequently mentioned rude management and a lack of effective leadership, contributing to overall dissatisfaction.

Customer Experience

Overall, the customer experience was described as frustrating, with many expressing a strong desire to avoid returning.
  • AK
    Adi Kapoor
    Nov 15, 2025
    2.0
    Avoid this McDonald’s at all costs. You’re better off walking to a gas station and one of those sketchy egg sandwiches. This location is hell on earth, but instead of demons torturing you, you wait an hour and 45 minutes for fries that have negative salt and are colder than your parents disapproving glare. This isn’t directed towards those who work here, I’m sure they’re doing the best they can. It’s a burden of the location and the populace that bring down the experience
  • JJ
    Judy
    Nov 1, 2025
    5.0
    It's in the middle of Campus town and we were there during a game weekend. it's really busy, but they got our food out as quickly as possible, and it was good.
  • AL
    Aldrich Li
    Oct 4, 2025
    1.0
    Service is a joke.
  • TJ
    Thurgood Jenkins
    Oct 2, 2025
    1.0
    This place is essentially a homeless encampment.
  • JJ
    Josh
    Sep 26, 2025
    1.0
    They "don't know" if they have my order, they "don't know" if they're going to be able to make my order, I guess I will just stand here for eternity because apparently they don't know anything. To be fair, I don't know either, but the difference is I'm on one side of the counter, you're on the other side of the counter, and I'm not on the side where I can check on an order or have access to the orders. They hire people who are literally useless. I don't know if it's laziness, an intelligence thing, or both, but I guess we'll never know. I don't know where they find people like this to hire.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 616 E Green St, Champaign?

McDonald's is open daily from 7:30 AM to 2:30 AM.

Does this McDonald's location offer drive-through service and what are its hours?

Yes, drive-through is available daily from 7:30 AM to 2:30 AM.