Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
930 reviews
5 stars
297
4 stars
197
3 stars
182
2 stars
85
1 star
169
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food quality, including cold and improperly prepared items, as well as unsanitary conditions.
Service Issues
Many reviews highlighted poor customer service, including rude staff interactions and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and dining areas.
Staff Friendliness
Some reviews praised friendly staff members, although this was inconsistent across different visits.
Management Concerns
Multiple customers expressed dissatisfaction with management, citing poor handling of customer complaints and staff training.
- CYCody Yager3 days ago5.0Lady at counter was great think her name was Leslie she was a funny gal and good at her job
- DRDestiny RuckerOct 20, 20251.0I found a hair in my spicy chicken sandwich and when I tried to call they didn’t answer .i am very disgusted with McDonalds
- BBBrandonSep 20, 20251.0Didn't get my condiments
- PHParker HaydelSep 20, 20251.0Guy called me ugly 💔
- TMTrav MAug 25, 20255.0For the most part, it's something quick to eat. I love, the Big Mac. I wish, I could eat 5 or 10 of those. And not gain a pound. 🙂 Realistically, I can only handle 1. It's very filling. Yet, satisfying 97% of the time.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 501 North Mattis, Champaign?
McDonald's at 501 North Mattis, Champaign is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 12:30 AM, and Friday to Saturday from 5:00 AM to 1:30 AM.
Does McDonald's at 501 North Mattis have a drive-thru and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM to 1:00 AM Sunday to Thursday and until 2:00 AM on Friday and Saturday.
What types of services are offered for pickup and delivery at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from this McDonald's location?
Yes, you can order via the McDonald's app available on iOS and Android platforms.
What nearby dining options can customers visit before or after McDonald's?
Nearby dining options include Pizza Hut, Garcia's Pizza In A Pan, and Sonic Drive-In, offering a variety of cuisine including pizza and American fast food.
Are there any nearby wellness or spa services around McDonald's?
Yes, LaVida Massage of Champaign, Sakura Massage Inc, Studio VIP Beauty SPA, and Vickie's Massage and Holistic Healing are nearby for massage and spa services.
What nearby services could help customers with shipping or automotive needs?
UPS Access Point location for shipping and Advance Auto Parts along with U-Haul Neighborhood Dealer are nearby for courier and automotive needs.
Does this McDonald's offer WiFi and mobile ordering?
Yes, this McDonald's provides WiFi and supports mobile ordering services for customer convenience.