McDonald's

3.5
1487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4910 N Market Street, Champaign, IL
61820, United States

Hours

Reviews

3.5
1,487 reviews
5 stars
529
4 stars
289
3 stars
294
2 stars
122
1 star
253

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported a mix of experiences with food quality, with some praising fresh and hot items, while others complained about cold or improperly cooked food.

Service Experience

Service quality varied significantly; some customers highlighted friendly and efficient staff, while others experienced rudeness and mistakes with orders.

Cleanliness

Several reviews noted cleanliness issues, particularly with bathrooms and dining areas, contrasting with a few mentions of clean facilities.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.

Value for Money

Customers expressed concerns about rising prices, suggesting that the value for money has diminished compared to previous experiences.
  • AL
    ana karen De lopez
    5 days ago
    1.0
    They never want to sell me pies. I never had an issue until some years ago I saw an old employee and asked why this place had a horrible service if we never had issues before she explained they change management that it was sold, this talk happened like 3 years ago but my bad experience started like 5/6 years. So I decided to give them a shot its been years since last time. Well Guess what? After waiting like 10 min just to someone to take my order just to let me know they dont have pies 😑. They should have the pies option removed from their menu then. I prefer to go to Dolton if they dont have them ready they park me and I gladly do it, I know for a fact they will be fresh. Its upsetting I have to drive longer when I can just do a 2 min drive to my local mcdonalds.
  • JJ
    J J
    Nov 14, 2025
    1.0
    I buy two double quarter pounder & asked for some ranch & buffalo sauce manager or team leader said only one allowed for two sandwiches and made me to pay for the sauce.
  • IQ
    Israel Quiñones
    Nov 12, 2025
    1.0
    The water and soda taste extremely metallic. I've complained several times different days of the week. Was told each time they're gonna change the filter. It always taste like metal
  • TW
    Tiffany Wang
    Oct 24, 2025
    5.0
    They have better burger quality than other branches in Champaign Urbana. Coffee is also better! Hash brown is absolutely freshly made with crispy in the outside and soft and juicy in the inside! Last but not least, the staff is very kind and helpful:) Highly recommended if you are heading on or off the highway to stop by!
  • AB
    Amy Brenson
    Oct 23, 2025
    5.0
    Food is always made right, sweet tea is perfect. Food is hot. Service is excellent. 10/10 recommend.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open 24 hours from Monday to Saturday, and from 5:00 AM to midnight on Sundays.

During what hours is the drive-thru service available?

The drive-thru is open 24 hours Monday through Saturday, and from 5:00 AM until midnight on Sunday.