McDonald's

3.3
1445 reviews
Get DirectionsCallWebsite

Business Details

1605 S Neil, Champaign, IL
61820, United States
(217) 356-6679
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1605 S Neil, Champaign, IL
61820, United States

Hours

Reviews

3.3
1,445 reviews
5 stars
447
4 stars
309
3 stars
236
2 stars
113
1 star
340

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Service was frequently described as rude or inattentive, with several customers expressing dissatisfaction with staff behavior.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers enjoyed specific menu items.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the overall experience.

Customer Experience

While some customers had positive experiences with friendly staff, many others reported negative interactions that impacted their willingness to return.
  • DH
    Duncan Hines
    Jan 4, 2026
    1.0
    I have never been disrespected going through a drive-thru, especially at a McDonald's the way I was tonight. Due to a malfunction with the ordering intercom, The employee working the headset refused to take my order even when I kindly went over to the window to let him know that I was speaking coherently and clearly speaking into your intercom. I just wasn't sure why he could not hear me. After him refusing to take my order. I asked to speak with the manager which he just ignored me so I sat there momentarily, after a few minutes I then pulled up to talk to Tracy, the manager and she had nothing to say besides, "She doesn't know why he did that." They continued to take orders right behind me, and Tracy never asked to take my order either being the manager on duty you would think she would. The kid working the headset even threatened to call the cops because he refused to open the window to talk to me and sort out the issue. I'm not sure what his issue was but I would like answers.
  • TJ
    Todd Jones
    Dec 6, 2025
    2.0
    Chicken strips were cooked in bad oil and to long.
  • EM
    Elijah Meyers
    Dec 5, 2025
    5.0
    I go there a lot this is this older look man that where’s a apron that greets everyone with a smile
  • AK
    Amjid Khan
    Nov 21, 2025
    1.0
    Asked me to wait when I passed through the drive through and then made me wait for 30 mins. Worst experience at any McDonald's I have been to…
  • LH
    Logan Harris
    Nov 16, 2025
    1.0
    I go to this McDonalds all the time, because I live super close! They constantly get my order wrong, including tonight. Two cheeseburgers with extra diced onions….you can literally count the specs of onion. It’s like 12 😂😂
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1605 S Neil, Champaign?

McDonald's is open 24 hours a day, 7 days a week, at 1605 S Neil, Champaign, IL 61820.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.