McDonald's

3.5
1447 reviews
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Business Details

1812 N Neil, Champaign, IL
61820, United States
(217) 359-5251
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1812 N Neil, Champaign, IL
61820, United States

Hours

Reviews

3.5
1,447 reviews
5 stars
518
4 stars
306
3 stars
280
2 stars
110
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others noted cold or poorly prepared items.

Cleanliness

The restaurant was frequently described as clean and well-maintained, especially after recent renovations.

Customer Experience

Some customers appreciated friendly staff and good service, while others had negative experiences with order accuracy and staff interactions.
  • SS
    Shuu
    Dec 18, 2025
    2.0
    Placed a mobile order for drive-thru. They tell me it’s for inside pickup and tell me to come inside. I tell them it’s for drive thru and ask them to just give me the order anyway, yet they insist. I come inside and show them I indeed placed it for drive-thru (keep in mind it’s pouring rain). They instruct me on how to CHANGE the order from drive thru to inside pickup in the app so I can get my food. I did not want to pickup inside…. I had placed it for drive thru for a reason. Anyway, it took another 10 minutes to get the food, so I wouldn’t be surprised if it was on purpose to keep the drive times low…
  • AH
    Anne Hill
    Dec 3, 2025
    4.0
    Drive thru, waited awhile, food not very hot.
  • HC
    H Ben Chu
    Nov 30, 2025
    1.0
    Placed an order through the mobile app. Waited for a good 20 min and went to check on the order. Was told the app was down and although the $ was charged, they could not issue a refund or provide the order. Insinuated that there was no way they could tell if i cheated later by obtaining a refund, and therefore could not provide me with the food I already paid for. Asked me to call mcdonalds or the bank to get the $ back. Very unprofessional.
  • TL
    Thomas “Tom” Lee
    Nov 10, 2025
    4.0
    It's perfect, if you don't want any human interaction. Food is, as always, McDonald's fast..
  • DG
    Debbie Graham
    Nov 7, 2025
    5.0
    Good service most of the time.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1812 N Neil, Champaign, IL?

Delivery is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, and until 1:30 AM on Friday and Saturday.

What time does the McDonald's drive-through open and close?

The drive-through is open from 4:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.