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Jimmy John's

4.1
(280 reviews)
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Business Details

1811 W Kirby Ave, Champaign, IL
61821, United States
(217) 359-9100
https://locations.jimmyjohns.com/il/champaign/sandwiches-9015.html

About

Sandwich Restaurant

Location

Jimmy John's
1811 W Kirby Ave, Champaign, IL
61821, United States

Hours

Reviews

4.1
280 reviews
5 stars
162
4 stars
52
3 stars
24
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service, with some praising friendly staff while others reported rude or indifferent employees.

Order Accuracy

Frequent issues with order accuracy, including wrong sandwiches and missed items, leading to customer frustration.

Delivery Speed

Delivery speed has declined significantly, with many customers noting long wait times and inconsistent service.

Food Quality

Food quality is generally praised, but some customers have reported a decline in freshness and quality over time.

Cleanliness

The store is often described as clean and well-maintained, contributing positively to the overall experience.
  • SH
    Susan Hutchison
    Feb 2, 2026
    2.0
    Returned to this Jimmy John's after moving away 4 years ago. The morale of the employees is not what it used to be. The person that took my order was not very friendly. They messed up the 2 out of 3 sandwiches. For the cost, you could go somewhere better. You can do better. Disappointing
  • TT
    Timothy Tammen
    Jan 30, 2026
    5.0
    Quick online ordering
  • MG
    Michaela Gallaher
    Jan 18, 2026
    5.0
    Ordered in the app for pick up, came into the store a few minutes later and they had it ready a few minutes later. Super friendly!
  • SR
    Shelby Ryant
    Dec 26, 2025
    1.0
    Couldnt seem to follow simple instructions. Got curbside pickup, they never brought it out to us. Asked for sandwiches to be cut in half, none were. Sandwiches were thrown together.
  • BK
    Benjamin Khachaturian
    Dec 4, 2025
    5.0
    Great location and friendly staff. Love this Jimmy John’s! Don’t miss the Italian Night Club #9 sandwich on wheat with Salt & Vinegar chips 🥪
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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