Dunkin'

Reviews

• LL

  Lesly Lugo

  Feb 11, 2026
  1.0
  They gave me attitude for wanting cold foam on my latte & they body shamed my friend as he was taking his order. Don’t come here!!
• AM

  Alex Mudd

  Feb 8, 2026
  2.0
  Health code violation. Employee put in earbuds before taking my order. I paid in cash. Then she went to grab my food. She wore the same pair of gloves the entire time and did not once move to change them. When I asked her to she acted as though I was a dramatic child and removed them. She did not put on gloves before grabbing my order with a donut sheet and dropping it into a bag she'd already contaminated with her dirty gloves. Disgusting.
• JF

  J F

  Dec 27, 2025
  2.0
  got a food item this morning with meat and cheese sauce, a few hours upon eating it i got really naseous and my stomach started cramping. I threw up the food and an hour later I was feeling SO much better. I don’t have a sensitive stomach and I’ve eaten here a lot, so don’t really know what that was
• RT

  raj t

  Dec 20, 2025
  1.0
  I am writing this review on behalf of my brother, who has special needs. He walked into this Dunkin' Donuts location to place an order and was taking his time, as he often does. While he was deciding, the staff member taking his order began speaking to a colleague in Hindi/Urdu,(I speak the same language)making frustrating and negative comments about him—clearly mocking his pace and situation. I could hear every word because my brother had me on the phone during the entire interaction to help guide him. This was heartbreaking and completely unacceptable. In the US, we've encountered patience and understanding from staff almost everywhere when it comes to people with disabilities, but here it felt like zero empathy or professionalism. Instead of assisting kindly, they chose to ridicule a vulnerable customer behind his back (thinking no one would understand). Dunkin' Donuts should train their staff better on inclusivity and respect for all customers, especially those with special needs. This experience left us both upset and we'll be avoiding this location—and possibly the chain—going forward. Highly disappointed.
• MM

  misc

  Nov 24, 2025
  1.0
  Terrible customer service. We paid the amount for the bagel morning combo (the one that has $6 promo) but ended up only getting the bagel. Then we asked the worker what happened to our order and their answer was look at your receipt, it doesn’t say anything there. If you want you can simply pay more and get your coffee. Ok maybe we made some mistakes in the self check out kiosk but we DID pay the right amount for the bagel combo. I’ve never experienced this kind of CS quality ever in the US. Will never visit again

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