Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Champaign, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
231 reviews
5 stars
117
4 stars
42
3 stars
24
2 stars
10
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
There were numerous complaints about food quality, including burnt items and incorrect orders, leading to dissatisfaction.
Staff Friendliness
While some customers praised specific staff members for their friendliness, many others noted a lack of warmth and professionalism from the team.
Pricing Issues
Several reviews mentioned that prices were higher than expected, with some customers feeling that the value did not match the quality of food and service.
Cleanliness and Environment
Customers expressed concerns about cleanliness, particularly regarding dirty tables and unsanitary conditions.
- ARAlyssa RogelNov 7, 20251.0I went there and the workers are very rude. For their grown ages, they still don’t know how to make coffee. One time I went and they kicked us out because they wanted to leave right at 9pm when they closed. Maybe this was understandable however, another time I ordered a drink it was the first day that it was out on the menu and they got it wrong and they had no people by the way they are just always talking and the lady was on the phone while taking my order. What kind of job allows that? I did not complain the first time but, I went to get that same drink the next day to see if maybe they make it right this time and again I had to wait minutes to get my order taken even though they had no people. The drink was not mixed well and again the lady was on the phone while she was making drinks. They really need to get all new employees. It also feels very unsanitary there. Overall bad experience to say the least. Do not waste your money here especially if you’re a college student.
- DSDiego SarabiaNov 6, 20251.0These workers suck and always on their phone. Very unsanitary.
- 14123 456Oct 24, 20251.0Workers take forever on your orders because they are too busy talking. Most of the times they get your order wrong. None of them are friendly, not only do they not greet you but also get give you dirty looks!
- JJJacqueline Szklarczyk (Jackie)Oct 10, 20251.0i order queso hash browns and received chipotle instead with barely any sauce. I also asked for American cheese on my sandwich and received cheddar. These people are incompetent MAKE SURE TO CHECK YOUR ORDERS BEFORE LEAVING
- AGAmanda GriffinSep 24, 20252.0Never got a refund from the kiosk
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' in Champaign, IL?
Dunkin' in Champaign, IL is open every day from 6:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals does this Dunkin' serve?
They serve breakfast, brunch, and lunch meals at this location.
Can I order ahead or use a mobile app for faster service at this Dunkin'?
Yes, customers can order ahead using the Dunkin' mobile app, available on Apple and Android devices, to enjoy a fast grab and go experience.
What are some popular specialties available at the Dunkin' in Champaign?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Are there family-friendly and vegetarian options available at Dunkin'?
Yes, this Dunkin' welcomes families, welcomes children, and serves vegetarian options.
What nearby places can I visit for a complementary food or shopping experience around Dunkin'?
Nearby places include PVP Bakery for baked goods, Target for shopping, and Yummy Future café for smoothies and coffee. You might visit these spots before or after enjoying your meal at Dunkin'.
How can nearby restaurants benefit Dunkin' customers in Champaign?
Customers can enjoy a variety of dining options nearby like Mia Za's restaurant, Golden Wheat for Chinese cuisine, and Jimmy John's sandwich shop, offering diverse meals in addition to Dunkin's coffee and breakfast offerings.
Are there any nearby services that might help Dunkin' customers with errands?
Yes, the UPS Access Point location nearby is convenient for shipping needs, while other places like Campus Mobile Solutions provide phone and IT services, making it easy to combine visits when running errands.