Dunkin'

4.0
535 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Champaign, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1302 N. Prospect Ave, Champaign, IL
61820, United States

Hours

Reviews

4.0
535 reviews
5 stars
294
4 stars
98
3 stars
49
2 stars
27
1 star
67

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers frequently mentioned issues with the freshness and quality of donuts and coffee, with many reporting stale items and poor taste.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unhelpful staff, leading to frustration among customers.

Cleanliness

While some praised the cleanliness of the location, others reported unsanitary conditions, particularly in the bathrooms.

Pricing Concerns

Several customers noted that prices were higher than expected, with some feeling that the value did not match the cost.

Staff Friendliness

Mixed feedback on staff attitude; some customers appreciated friendly service, while others reported rudeness and lack of engagement.
  • HH
    Hope Hegarty
    Oct 17, 2025
    3.0
    The donuts are great! The coffee is weak.
  • NH
    Nick H
    Oct 6, 2025
    2.0
    Gave my pickup order to a door dasher. Had to have it remade. Witnessed a drug deal in the parking lot. Pretty classic dunkin experience overall tho
  • SM
    Sneha Mohan
    Sep 17, 2025
    5.0
    Very clean location and kind staff! Donuts look and taste fresh.
  • WV
    William Varner
    Aug 30, 2025
    3.0
    I’ve been going to this location for awhile, and the service and quality keeps getting worse. I ordered a latte today and it taste really bad to the point I don’t want to drink it. You need to clean your espresso machine or something. Someone needed to do something, because this location doesn’t taste like the other ones.
  • GB
    Gwen Black
    Jun 10, 2025
    1.0
    Definitely find another dunkin, cause this isn't the one. Stood there waiting on someone to take my order, while employees were busy on their cell phone. One girl was in the dinning area wiping tables down. I finally used the AI BS they have now, and my coffee was one of the worst I have had. Definitely seems like the employees would rather be any where but there attitude. Sorry, but we as customers pay your pay check. Glad I don't live in the area, I truly feel sorry for the regulars that go there. I'm sure this will be one of the first Dunkins to close the doors, and I know why.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1302 N. Prospect Ave, Champaign, IL?

Dunkin' is open Monday through Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' offers both delivery and curbside pickup services.