Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Champaign, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
250 reviews
5 stars
115
4 stars
39
3 stars
20
2 stars
18
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, particularly at the drive-thru, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and inconsistent service, with customers often receiving the wrong items or missing items altogether.
Pricing Issues
Customers expressed dissatisfaction with high prices compared to other locations, feeling that the value for money was poor.
Food Quality
Reports of stale or poorly prepared food, including moldy sandwiches and greasy donuts, have raised concerns about food safety and quality.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good coffee, highlighting a few positive interactions.
- JJJNov 16, 20251.0Came here on Veterans Day for the donut. I purchased a few other items as well. The attendant was super rude to me. And check out the chocolate “sprinkled” donut I received 😂
- PHParyon HollowayNov 12, 20251.0The two men working around 10:20 AM Nov 12 2025 blatantly ignored me when I walked In to place an order they just looked at me, one asked the other if he was going to take my order and the guy refused , the only person with good service is the woman working the drive through.
- CVCatie VanceNov 2, 20251.0The saltiest Dunkin’ hash browns I’ve ever had in my life
- RJRaquel JenkinsOct 27, 20251.0Save your money. On two separate occasions, I’ve dealt with poor customer service from the individuals who run the drive thru. On 10/25 , granted there was a long line (that wasn’t the issue). When placing an order, the person asked “How can I help you” but when I started my order they cut me off saying “one second” . There is also a bit of a language barrier so when I was trying to add an Orange juice to my order, he didn’t hear me , even after saying so multiple times. Today, 10/27 , posed the same issue. When I finished my order , the order total on the screen showed less than what I was told at the window. She told me the total, I gave her more because I didn’t have a smaller bill. She asked if I had 50 cents or a dollar. Giving the impression she didn’t want to count more change. I told her again that I don’t have a dollar or any change after checking my car. When she gave me my food , I asked for a receipt and as I’m counting my change and checking the receipt, she says “I gave you $9. I gave the correct amount” and closed the window. She’s rude and defensive. I have a right to ask for a receipt and to count my change, especially when it seems like such a big deal she had to count change. And this is a common pattern between each of the Dunkin Donuts locations in the Champaign-Urbana area.
- CRC ReyesSep 23, 20253.0Food was okay, service was… nonexistent. Maybe just an off day, but it was enough to make me not want to come back.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Champaign, IL?
Dunkin' Champaign is open Monday through Saturday from 5:00 AM to 7:00 PM and on Sunday from 6:00 AM to 6:00 PM.
Does Dunkin' in Champaign offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What new holiday drinks are available at Dunkin' Champaign?
Enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead using the Dunkin' app available on both Apple App Store and Google Play for a fast grab and go experience.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food for breakfast, lunch, and brunch.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' has a drive-thru service for customer convenience.
What are some nearby food options near Dunkin' Champaign?
Nearby food options include Burger King, Taco Bell, Papa Johns Pizza, and Wienerschnitzel at 2102 W. Springfield, offering a variety of fast food and dining experiences after visiting Dunkin'.
Are there any entertainment venues near Dunkin' in Champaign?
Yes, Sandwich Life House Concerts is a nearby music venue where customers can enjoy live performances before or after their visit.
What nearby coffee shops or similar spots are close to Dunkin'?
Another Dunkin' location and several coffee shops are nearby, providing alternative spots for coffee and donuts in the area.
Are there any banks or financial services near Dunkin' Champaign?
Yes, Busey Bank and Heartland Bank and Trust Company are close by for any banking needs you may have during your visit.