Brand Certified
Dunkin'
3.5(255 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
2006 W Springfield Ave, Champaign, IL
61821, United States
Certified by Dunkin' • Mar 01, 2026
(217) 607-1033
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Champaign, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.5
255 reviews
5 stars
115
4 stars
40
3 stars
21
2 stars
21
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and order mistakes.
Order Accuracy
Frequent complaints about incorrect orders and inconsistent drink preparation were noted, leading to customer frustration.
Food Quality
Several reviews mentioned issues with food quality, including stale donuts and overcooked items.
Pricing Concerns
Customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the cost.
Inconsistency
Overall, there were numerous mentions of inconsistency in service and product quality, leading to a decline in customer satisfaction.
- JWJennifer Wilson3 days ago2.0Been overcharged several times by the manager himself. Tried to make it like it was my fault but it wasn’t. He’s done is 3 times I wonder how many other times he did it that I had not noticed
- CBCandace BrownJan 31, 20261.0I order coffee here every morning, literally the exact same thing everyday but the coffee taste different everytime. I just don’t get how. Like today the coffee was not that great, very weak flavor. And my bacon was over cooked, hard, dry and disappointing.
- MTMallerie ThrashDec 16, 20253.0I’ve been coming to this Dunkin for a year at least now and I can say 70% of the times I’ve ordered they’re out of what I order every time. For example ordering an everything bagel in the morning and they’re out almost every time. Some days I’m not even informed on them switching out what type of bagel I ordered until I get home. My iced latte is always mostly just milk as well, not great proportions. I miss the old Dunkin.
- JJJNov 16, 20251.0Came here on Veterans Day for the donut. I purchased a few other items as well. The attendant was super rude to me. And check out the chocolate “sprinkled” donut I received 😂
- PHParyon HollowayNov 12, 20251.0The two men working around 10:20 AM Nov 12 2025 blatantly ignored me when I walked In to place an order they just looked at me, one asked the other if he was going to take my order and the guy refused , the only person with good service is the woman working the drive through.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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