Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
766 reviews
5 stars
371
4 stars
190
3 stars
88
2 stars
44
1 star
73
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being overcooked or cold, while others praised the freshness and taste.
Customer Service
Mixed reviews on staff friendliness; some customers experienced rude interactions, while others highlighted excellent service.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean food preparation areas.
Pricing
Many customers felt that prices were too high for the quality of food received, with some expressing frustration over rising costs.
Speed of Service
Service speed varied, with some customers noting quick service while others experienced delays.
- SSstan schlenskerNov 11, 20255.05 star place always fresh
- SBSaad BhuttaNov 2, 20251.0SPOILED MILK!!!! PLEASE DO NOT GO! THE BLIZZARD THAT I GOT WAS SOUR! They do not clean their machines!
- JTJake ThomasOct 5, 20252.0Ordered via app. Chicken strips were incredibly tiny. Bun on burger was hard. Texas toast was just regular toast. Despite the app allowing me to order it I was told they were out of gravy when our food was ready. Pretty dissatisfied in the quality of food we received.
- VMViola MeentsSep 5, 20255.0One word Yum!
- WBWilliam BoardAug 6, 20252.0Staff refused to give sugar for unsweetened tea. Also staff changed my kid's cone(1.79) to a kids ice cream(1.99) because I said I didn't want a cone. Not cool
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Champaign, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children, providing seating for families.
Can I order food online from this Dairy Queen location?
Yes, you can place pickup orders online through their official order website.
Where is Dairy Queen Grill & Chill located in Champaign, IL?
It is located at 3602 N Mattis Ave, Champaign, IL 61822-9543, USA.
Are there any conveniences nearby Dairy Queen Grill & Chill?
Yes, nearby you can find convenience stores like Exxon, Circle K, and Super Pantry, which are helpful for quick stops before or after your visit.
What lodging options are close to Dairy Queen Grill & Chill?
Microtel Inn by Wyndham Champaign and Microtel Inns & Suites are nearby hotels where visitors can stay.
Are there any local schools or educational institutions near Dairy Queen Grill & Chill?
Yes, St. Thomas More High School and The High School of St. Thomas More are located close to the Dairy Queen, which might be convenient for families visiting the area.
How can I keep up with deals and updates from Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals or follow their Facebook page at DQ40202.