Mixed reviews on staff friendliness, with some customers praising the service while others reported rude interactions.
Food Quality
Inconsistent food quality noted, with some customers enjoying fresh items while others experienced spoiled or poorly prepared food.
Cleanliness
Concerns raised about cleanliness, including unsanitary conditions in the restaurant and food preparation areas.
Pricing
Customers expressed dissatisfaction with rising prices and perceived value for money.
Speed of Service
Generally positive feedback on the speed of service, with many customers appreciating quick turnaround times.
SC
Savannah Christine
Nov 30, 2025
5.0
i love this place for a quick dessert or even for a simple snack!! super quick and nice people! definitely recommend for good snacks on the go!!
SS
stan schlensker
Nov 11, 2025
5.0
5 star place always fresh
SB
Saad Bhutta
Nov 2, 2025
1.0
SPOILED MILK!!!! PLEASE DO NOT GO! THE BLIZZARD THAT I GOT WAS SOUR! They do not clean their machines!
JT
Jake Thomas
Oct 5, 2025
2.0
Ordered via app. Chicken strips were incredibly tiny. Bun on burger was hard. Texas toast was just regular toast. Despite the app allowing me to order it I was told they were out of gravy when our food was ready. Pretty dissatisfied in the quality of food we received.
What are the operating hours of Dairy Queen Grill & Chill in Champaign, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:30 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children, providing seating for families.
Can I order food online from this Dairy Queen location?
Yes, you can place pickup orders online through their official order website.
Where is Dairy Queen Grill & Chill located in Champaign, IL?
It is located at 3602 N Mattis Ave, Champaign, IL 61822-9543, USA.
Are there any conveniences nearby Dairy Queen Grill & Chill?
Yes, nearby you can find convenience stores like Exxon, Circle K, and Super Pantry, which are helpful for quick stops before or after your visit.
What lodging options are close to Dairy Queen Grill & Chill?
Microtel Inn by Wyndham Champaign and Microtel Inns & Suites are nearby hotels where visitors can stay.
Are there any local schools or educational institutions near Dairy Queen Grill & Chill?
Yes, St. Thomas More High School and The High School of St. Thomas More are located close to the Dairy Queen, which might be convenient for families visiting the area.
How can I keep up with deals and updates from Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals or follow their Facebook page at DQ40202.