Chipotle Mexican Grill

Reviews

• MS

  Mira Sen

  5 days ago
  5.0
  I want to give a huge shoutout to the entire team and especially to Jason, who was overseeing them, on Friday night 11/14. I'd had issues getting an online order in, came in during a dinner rush to place an order for 13 bowls - Jason read the orders off of my list, directed his team efficiently and quickly, and even helped me walk the order down the street for my staff meeting. The whole team worked extremely fast and didn't miss a thing - food was delicious. Fantastic customer service, and very very appreciated! Thank you to all!
• AS

  Aniya Simone

  Nov 13, 2025
  1.0
  I always forget why i completely avoid chipotle ads a good option until i come here. The management is rude and the employees are too! Like honestly when i say costumer service is not a thing at this establishment as well as the food quality. When did chipotle fall off this bad ? 0/10 don’t waste your time going to the chipotle on green
• WP

  Wyatt Park

  Nov 13, 2025
  1.0
  My order was ice cold, and their chatbot was incapable of anything but a consolation drink. Why would anyone want a free fountain drink? "Here's your cold-to-room temp steak bowl you paid extra for. Oh it's cold? We're (the robot collective) so sorry to hear about your experience. Would you like to wash down your miniscule portion of our high end steak with a COCA COLA ZERO?" I knew Chipotle was going down the drain from every news article about them over the last few years, but man, When you get double of something don't you expect DOUBLE? and fresh? Maybe it's too much to ask for a warm burrito bowl and I should've paid even more. To think they're opening another in town is mind blowing to me. If management wants to reach out, my order details are in the photos.
• DP

  Disha Prasad

  Oct 23, 2025
  1.0
  I ordered a burrito bowl with chicken, beans, and fajita veggies. Got one with with the wrong rice, steak (like 4 pieces btw) and lettuce… had to double check if I got the wrong order but literally my name with the right ordered was on the lid so… 😑
• JI

  John West IV

  Oct 3, 2025
  1.0
  After being in line for 20+ minutes, they ran out of both rice types in the front, but not for the other station that makes mobile orders... but management stated it gets priority so the front couldn't use it to fulfil in store orders. On top of the fact that they hadn't even started a backup of rice, we now had a 20 minute wait for rice. While a lot of people left many of us waited, watching all the mobile orders getting made and bagged (and then not picked up). Noticing just how messy the store is. An hour later I get our food (2 burrito bowls) and when I get home, one of the containers has leaked the salsa all over the bottom of bag and the food tears right through it and plops onto the seat and floor. Poor time management, management, and service. I'm not returning.

Frequently Asked Questions About Chipotle Mexican Grill