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Arby's

3.9
(437 reviews)
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Business Details

1913 W Springfield Ave, Champaign, IL
61820, United States
(217) 356-0622
http://www.arbys.com/locations/us/il/champaign/1913-w-springfield-ave/store-24
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1913 W Springfield Ave, Champaign, IL
61820, United States

Hours

Reviews

3.9
437 reviews
5 stars
184
4 stars
120
3 stars
58
2 stars
34
1 star
41

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and unresponsive staff.

Pricing Concerns

Several customers noted that prices are high for the portion sizes and quality, with some feeling that the value has declined.

Cleanliness

Feedback on cleanliness was mixed; some praised the dining area while others reported unsanitary conditions.

Customer Service

While some customers experienced friendly and attentive service, others reported rude interactions and lack of staff.
  • DC
    Donna Clark
    Feb 15, 2026
    5.0
    Greek gyros is great.
  • RR
    Roger Reed
    Nov 1, 2025
    3.0
    Little high price for the little food you get. Roast beef sandwich just slapped together, meat and sause all to one side. . We used to eat there a lot , but during Bidens turn the price has doubled and people on ss can't afford to eat out anymore. After they put the high tables and chairs in the atmosphere went down hill.
  • DW
    David Wolf
    Oct 27, 2025
    1.0
    Apparently employees aren't trained in how to answer a phone
  • GM
    Galen Maurer
    Oct 4, 2025
    2.0
    They got my order wrong. By the time I realized, I had driven to far to go back.
  • CS
    Carl Siebert
    Sep 23, 2025
    5.0
    Biggest Arby's I have ever seen - and nice too
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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