Location.com logo
Brand Certified

Arby's

4.0
(588 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2310 S Neil St, Champaign, IL
61820, United States

Hours

Reviews

4.0
588 reviews
5 stars
259
4 stars
160
3 stars
92
2 stars
36
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, understaffing, and issues with order accuracy.

Food Quality

While many enjoyed the food, there were complaints about cold items, smaller portions, and inconsistent quality.

Cleanliness

Some reviews mentioned cleanliness issues, particularly with sticky floors and unsanitary conditions.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff.

Operational Hours

Many customers expressed frustration over inconsistent operating hours and closures during posted hours.
  • JA
    Jean Claude “Saran Wrap” Van Angri
    Feb 2, 2026
    5.0
    The staff is extremely gracious and fast. Food is warm and well-made. They do suffered from some staffing issues because they just don't have enough people but the ones they do have are great. Much better than McDonald's. Better quality, food and cheaper. Thanks again!
  • WB
    William Board
    Jan 1, 2026
    5.0
    Trains and meats. What's not to love?
  • TJ
    Todd Jones
    Oct 29, 2025
    3.0
    Portions are smaller than usual.
  • TM
    Ted Myhre
    Oct 16, 2025
    4.0
    Arby's has the meats! This location used to have issues with it's environment and service but on this visit I had a great experience.
  • MD
    Megan Drake
    Sep 30, 2025
    5.0
    We love Arby's!!

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others