BakeLab Lodgic in Champaign is a cozy and open-concept cafe filled plenty of sunlight and the fragrance of coffee and pastries.
The menu features classic favorites and unique creations, including croissants, danishes and desserts paired with freshly brewed coffees and teas. With friendly staff and a focus on quality, BakeLab offers a memorable experience for anyone who loves delicious, handcrafted baked goods.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.