Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
730 reviews
5 stars
369
4 stars
180
3 stars
81
2 stars
37
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor customer service, and incorrect orders.
Food Quality
While some customers praised the food as hot and fresh, others experienced cold or stale items.
Cleanliness
Multiple reviews mentioned dirty dining areas and unsanitary conditions in the kitchen.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting a lack of professionalism.
- TTTroyDec 28, 20255.0Always great service
- JOJordan ObrechtDec 10, 20251.0Kitchen area around register was unclean, employees where yelling at each other. Got there at 10:15am to order breakfast and by the time they came they switched to dinner so no breakfast. Stood at register for 16 min before someone come over to take order. Sandwich wasn't warm and fries where mushy and drinks at fountain where not good either.
- LMLaverne MckeeNov 29, 20251.0wrong order than had to wait over 30 minutes to get a
- CLChanse LyonsOct 13, 20255.0Love Wendy! She gives the best lunches and dinns! They got that real good juicy squared patty! Cheesey burger and fries! Chill chili and baked taters! Salads and such so.... Go and grab you some good goods! Sure they have their slow days; but hey, who doesn't?! Am I right? And a fun city park right next door! I'm there! Picnic time with my friend Wendy! My favorite freckled face red head, pippi longstalking pony tail look alike!
- MCMary CagleSep 23, 20251.0My husband and I placed our order at 1:20. We were waiting on change for a $20 bill from the cashier. She had to get the manager and he didn’t come up there for 30 minutes.. He was standing in the kitchen part laughing and talking to 2 men that were working. Our food was cold. He was rude terrible terrible customer service
Frequently Asked Questions About Wendy's
Is Centralia Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's Centralia?
The drive-through at Wendy's Centralia is open daily from 6:30 AM to midnight (00:00).
Does Wendy's in Centralia serve breakfast?
Yes, Wendy's Centralia serves breakfast including combos, sandwiches, coffee and sides available via dine-in, drive-thru, or delivery.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment methods does Wendy's Centralia accept?
Wendy's Centralia accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is dine-in available at Wendy's Centralia?
Yes, Wendy's Centralia offers dine-in as well as drive-thru and delivery options.
How can I provide feedback or contact Wendy's Centralia?
You can contact Wendy's Centralia directly at (618) 533-2555, or reach out through their Customer Care team via live chat or phone at 888-624-8140. Feedback can also be submitted through a customer satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-restaurant at each location.
What nearby attractions or stores can I visit when I come to Wendy's Centralia?
Near Wendy's Centralia, you can visit Fairview Park for outdoor activities, or shop at Ace Hardware, Rick's Ace Hardware, and Payless ShoeSource. There are also other food options nearby like Sonic Drive-In, Hardee's, Taco Bell, and Pizza Pro of Centralia.
Are there other dining options close to Wendy's in Centralia?
Yes, near Wendy's you can find dining options such as Sonic Drive-In, Hardee's, Taco Bell, Pizza Pro Of Centralia, Peking Chinese Restaurant, The Golden Pancake House, KFC, and Wintea Express.
How can nearby public services or stores enhance my visit to Wendy's Centralia?
Besides dining, you can visit nearby services like Peoples National Bank for banking needs, Firestone Complete Auto Care for automotive services, and US Army and US Marine Corps Recruiting offices for public service inquiries, making it convenient to combine errands with your visit to Wendy's.