Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,108 reviews
5 stars
333
4 stars
217
3 stars
204
2 stars
112
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, especially during busy hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Numerous complaints were made about cold, old, or poorly prepared food, with some customers describing their meals as inedible.
Staff Behavior
While some customers praised friendly staff, others noted unprofessional behavior and poor management, including staff arguing in front of customers.
Cleanliness
Mixed feedback on cleanliness; some noted the store was clean while others reported dirty conditions.
- BMBrenda McCoyNov 3, 20252.0Was the worst burger — ordered quarter pound burger with cheese and bacon— lg fry — burger was cold and dry bacon was invisible and frys were cold and soggy —11.00$ never again
- ACAlexia ConnawayOct 25, 20251.0Messed up the whole order food was bad said they had no boo baskets and gave me one?
- ABA BrentOct 25, 20251.0We seen a huge line for drive through and so we opted to go in and we seen the car we would've been behind be gone for 30 min before we even got our food. Ridiculous
- RARobert AllisonOct 21, 20255.0I absolutely love McDonalds. The service is fast. The $6 lunch deal is a great meal for the price. The biscuits and gravy are my favorite along with the breakfast burritos. The sweet tea is the best drink they have there. Only complaint is they are not open 24 hours anymore.
- KKKPLSharkOct 14, 20251.017 minutes for only a drink is unacceptable. It also appeared that 4 or 5 employees were outside on smoke break. I placed my order at 8pm. You close at 9pm. Is it normal to break an hour before close?
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 810 E Broadway, Centralia, IL?
McDonald's is open every day from 5:00 AM to midnight (00:00).
Does this McDonald's location offer drive-thru service? If so, what are the drive-thru hours?
Yes, McDonald's offers drive-thru service daily from 5:00 AM until midnight (00:00).
Can I order delivery from McDonald's at this Centralia location?
Yes, delivery is available every day from 5:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What types of payment does McDonald's in Centralia accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup or any other pickup services?
Yes, McDonald's provides curbside pickup service for customer convenience.
How can I order McDonald's food using my smartphone?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or use this quick link https://mcdonalds.smart.link/jfeqnrnmr.
What is the address and contact number for McDonald's in Centralia?
The address is 810 E Broadway, Centralia, IL 62801, USA. You can contact them at +1 618-532-6511.
Are there any healthcare-related services near McDonald's for customers who might need them?
Yes, nearby healthcare options include Radiant Health (naturopathic and skin care) and Stedlin Pediatrics, which could be convenient for family visits.
What nearby places can I visit for automotive needs when visiting McDonald's?
Customers can visit nearby automotive dealers and repair shops such as Pennington Ford Centralia LLC, Quick Lane, LTD Ford Lincoln, Concepts and Classics, and Car Sales of Illinois.
Are there any nearby religious or community centers close to McDonald's?
Yes, nearby religious and community places include St John's Episcopal and Redeemer Lutheran Church, City Hope Church, Temple Solomon, and Bible Based Community Church.