Brand Certified
McDonald's
3.2(1126 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
810 E Broadway, Centralia, IL
62801, United States
Certified by McDonald's • Mar 01, 2026
(618) 532-6511
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,126 reviews
5 stars
335
4 stars
218
3 stars
206
2 stars
112
1 star
255
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Numerous complaints about cold, poorly prepared, or messy food were noted.
Staff Behavior
Customer service experiences varied, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Some customers mentioned cleanliness issues within the store, although a few noted it was updated and clean.
- RRRaeFeb 22, 20261.0There was a manger with maroon colored hair yelling at an employee to get to work as she was not working and there is another manager giving attitude to customers that have been waiting for over 20 minutes and talking to non-customers continuously for over 10 minutes while there was somebody waiting at the front desk waiting to be served
- NCNathan CalderonFeb 21, 20263.0This place is a mix. The younger employees are really nice and friendly while the Older employees tend to be more rude and grouchy. The food is alright but they do argue quite a bit in the back. The service is decent, employees like Tom, Anastasia, Laura, and all of the young employees are really nice and friendly.
- ELEllen LuekingFeb 15, 20261.0I was pulled forward and forgotten for 15 minutes (9:07-9:23) and at least 13 cars received their food who came through after me before I went into the store and took another 5 minutes (9:28) standing directly in front of the counter and asking loudly to be helped to get assistance.
- TATroy AFeb 6, 20261.024 minutes in drive thru, no straw with large drink. I’d give them zero stars if it’d let me.
- BBBigcity blairvidsJan 1, 20261.0Went two times this week after 5 am before work and they were not open .Just what is the hours? I have went there at 5 and waited till 5:10 and no one every came to the window ,had service till these last couple of weeks.Can wait because i am do at work at 5:30am.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 810 E Broadway, Centralia, IL?
McDonald's is open every day from 5:00 AM to midnight (00:00).
Does this McDonald's location offer drive-thru service? If so, what are the drive-thru hours?
Yes, McDonald's offers drive-thru service daily from 5:00 AM until midnight (00:00).
Can I order delivery from McDonald's at this Centralia location?
Yes, delivery is available every day from 5:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
What types of payment does McDonald's in Centralia accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup or any other pickup services?
Yes, McDonald's provides curbside pickup service for customer convenience.
How can I order McDonald's food using my smartphone?
You can order through the McDonald's App available on the Apple App Store and Google Play Store, or use this quick link https://mcdonalds.smart.link/jfeqnrnmr.
What is the address and contact number for McDonald's in Centralia?
The address is 810 E Broadway, Centralia, IL 62801, USA. You can contact them at +1 618-532-6511.
Are there any healthcare-related services near McDonald's for customers who might need them?
Yes, nearby healthcare options include Radiant Health (naturopathic and skin care) and Stedlin Pediatrics, which could be convenient for family visits.
What nearby places can I visit for automotive needs when visiting McDonald's?
Customers can visit nearby automotive dealers and repair shops such as Pennington Ford Centralia LLC, Quick Lane, LTD Ford Lincoln, Concepts and Classics, and Car Sales of Illinois.
Are there any nearby religious or community centers close to McDonald's?
Yes, nearby religious and community places include St John's Episcopal and Redeemer Lutheran Church, City Hope Church, Temple Solomon, and Bible Based Community Church.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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