Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
480 reviews
5 stars
216
4 stars
104
3 stars
63
2 stars
28
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently praised the cleanliness of the restaurant, noting it as one of the cleanest fast food locations they have visited.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and issues with management.
Food Quality
While some customers enjoyed the food, many reported inconsistencies in food quality, such as cold items, incorrect orders, and overcooked burgers.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the cost was too high for the quality and quantity of food received.
Mixed Experiences
Overall experiences varied widely, with some customers having positive visits while others reported significant issues, particularly since the change in ownership.
- BBBDec 25, 20255.0This is the cleanest fast food restaurant in Centralia! Blizzards always loaded and delicious, fries hot, and fresh vegetables on burgers, not the sad smashed wilted version most fast food have, actual lettuce, onion, & tomato slices. Never been served anything that wasn't freshly prepared. Fresh fast food, friendly service.
- MKmichael keeneOct 5, 20255.0Pleasant
- CPCharles PiggSep 24, 20254.0Yummy ice cream. Prices are a little expensive, but it is always delicious. Friendly staff.
- DBDavid BjorkmanSep 7, 20254.0Very good food
- SWSuzanne WillsJul 18, 20255.0My burger was okay. Dairy Queen burgers have never been my favorite. My fries were wonderful and my kids chicken strip baskets were delicious. All are ice creams were great. The best thing about this establishment is how clean it is. You can tell they take pride in making it a nice place. Probably the cleanest fast food restaurant I’ve been to in many years. I’d probably just not order a burger again.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Centralia, IL offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger® sandwiches, chicken strip baskets, and ice cream cakes.
What are the typical opening hours for Dairy Queen Grill & Chill in Centralia?
They are open Monday through Friday from 10:00 AM to 9:00 PM, and on Saturday and Sunday from 10:30 AM to 9:00 PM.
Is there a drive-thru service available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering.
Does this Dairy Queen location provide seating options?
Yes, there is both indoor and outdoor seating available, with booster seats and high chairs for families.
Are Dairy Queen's mobile app deals and ordering options available at the Centralia location?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering with rewards at this location.
What are the holiday hours for this Dairy Queen location?
On November 27, 2025, the store is closed. On November 28, 2025, it is open from 12:00 PM to 9:00 PM.
Can I order online for pickup at Dairy Queen Grill & Chill in Centralia?
Yes, you can place your order online for pickup through their official order URL.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You might visit nearby places like Taco Jo's for Mexican food, the Centralia Post Office for mailing needs, or Hair of the Dog Centralia dog park and bar for outdoor fun with pets.
Is there a supermarket near Dairy Queen Grill & Chill for quick grocery shopping?
Yes, the Farm Fresh Milk Store, which is an organic grocery store, is located nearby for convenient shopping.
How can I get to Dairy Queen Grill & Chill if I am visiting nearby government or public service locations?
Dairy Queen Grill & Chill is close to places like the Centralia Illinois Secretary of State Facility and the Department of Motor Vehicles, making it easy to drop by for a meal or treat before or after your visit.