Brand Certified
Dairy Queen Grill & Chill
3.8(483 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
427 S Poplar St, Centralia, IL
62801-3923, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(618) 532-0716
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
483 reviews
5 stars
217
4 stars
104
3 stars
63
2 stars
28
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others complained about cold or poorly prepared food.
Cleanliness
Many customers praised the cleanliness of the restaurant, noting it as one of the cleanest fast food locations they have visited.
Management Concerns
Several reviews highlighted issues with management, including rude behavior and lack of accountability for staff actions.
Pricing Complaints
Customers expressed dissatisfaction with pricing, feeling that the cost was too high for the quality and quantity of food received.
- ATAmanda TaylorFeb 24, 20261.0Apparently they fry the shrimp in the same fryer as the chicken, fries, etc and don’t disclose this anywhere!! I have a shellfish allergy and had a bad reaction after eating fries and ice cream. Very frustrating
- TTTruthHurtsJan 15, 20261.0I’m usually never disappointed & i don’t know what the problem was but I ordered a chicken strip basket with extra gravy & a combo burger meal. And what do I end up with? Solo burger no fries & CHARGED for extra gravy & have absolutely NOTHING! my bread is hard as a rock as well. Like come on yall can do better. Extra gravy where? I know it isn’t the end of the world but when I get CHARGED for something I requested really just irritates me.
- BBBDec 25, 20255.0This is the cleanest fast food restaurant in Centralia! Blizzards always loaded and delicious, fries hot, and fresh vegetables on burgers, not the sad smashed wilted version most fast food have, actual lettuce, onion, & tomato slices. Never been served anything that wasn't freshly prepared. Fresh fast food, friendly service.
- MKmichael keeneOct 5, 20255.0Pleasant
- CPCharles PiggSep 24, 20254.0Yummy ice cream. Prices are a little expensive, but it is always delicious. Friendly staff.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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