Taco Bell

3.3
1158 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2413 N 89th St in Caseyville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2413 N 89th St, Caseyville, IL
62232, United States

Hours

Reviews

3.3
1,158 reviews
5 stars
361
4 stars
246
3 stars
200
2 stars
98
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with some items being cold, poorly made, or missing ingredients.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Staff Attitude

Customers experienced unprofessional behavior from staff, including rudeness and lack of acknowledgment during service.

Positive Experiences

Despite the negative feedback, some customers praised the fast service and friendly staff, noting that food was hot and well-prepared on certain occasions.
  • NN
    Nate
    Nov 8, 2025
    3.0
    Please keep both the restrooms clean and the dining room clean, including the floors. Thank you!
  • CE
    CM Elite
    Oct 18, 2025
    1.0
    I arrived here and waited 5-7 minutes before I was acknowledged in the drive-thru. I was there at 9:48 pm on a Friday, there were a few cars in the drive-thru and a few on the lot. At approximately 9:59 I heard I'm sorry, I forgot you were here, what's your order? I placed my order and was told the chicken wasn't ready do I mind cantina chicken and I said sure. Once I received my order at the window I noticed I was missing items. The cashier said I should have 8 I only had 6, they made me another flat bread. That was missing, however; I was still short on food that I paid for. I went inside to resolve the issue. The man that was pressing the tortilla didn't bother to acknowledge me. There were only 4 people in the dining area at the time. After 10 minutes the grill dude told the window dude I was there after waiting. The window guy told the lady that was sweeping and that I had already made eye contact with that I was there she told him to see what I wanted. Same thing was said at the window I'm missing food, I don't know what because it wasn't for me. He told her and I had to wait another 5 minutes before she came to the nasty counter. Again, told her the issue and she had a very nasty attitude. I went through my order and she said he gave me too much and asked him what'sin the $7 box, I told her and showed her each individualitem based on the receipt. I went line by line with my order and she was still confused. I then went through and counted my items with her. I had to open wrappers to show her and ask her what I was missing. After I went through all the items she stated what the color wrappers meant. I asked again what am I missing? I was shorted a burrito. I didn't walk out of the NASTY inside until 10:25 pm. Had the food been for me I would have just gotten a refund. I will NEVER get food from here again. Not only was the service poor, the cleanliness was poor, the attitude was poor, and the food was cold by the time I got to my car. Maybe some training is needed for food protocol and basic customer service.
  • NN
    Nate
    Oct 1, 2025
    3.0
    Answer the phone folks.
  • TA
    Tiffany Angelie
    Sep 11, 2025
    5.0
    My order was perfectly made. Thank you all so much! I never eat regular menu items. I'm constantly adding and removing stuff to make it my own. This location gets my orders right every single time!
  • DD
    Darryl
    Aug 24, 2025
    5.0
    Fast and accurate service. A.I. Drive thru worked perfectly

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 2413 N 89th St in Caseyville?

The drive-through is open daily from 9:00 AM to 3:00 AM.

Where is Taco Bell located in Caseyville, IL?

Taco Bell is located at 2413 N 89th St, Caseyville, IL 62232, United States.