McDonald's

Reviews

• GL

  Glenda LaBruyere

  2 days ago
  4.0
  Fries are too salty. But that probably depends on who is making your fries on any given day. Service is great!
• AG

  Anne Gasiorek

  5 days ago
  5.0
  If I could give an extra star for service, I would. We passed through Casey, IL on our spring break and ate lunch at McDonald’s. We have a large family and had multiple orders placed for the same table. Everything was served hot and correctly. I even had a special request on a milkshake that the computer didn’t recognize. One of the employees came by the table to ask for specifics (split the milkshake into 2 cups for the kids.) she was the nicest lady ever, she brought it out in 2 cups with whip cream on both shakes and 2 straws.Her kindness really made my day!
• LH

  Logan Hawker

  Feb 25, 2026
  1.0
  Slower than the second coming of Christ.
• CR

  Cute pinkie RED ROSE

  Jan 30, 2026
  1.0
  Worst PLACE TO EVER GO!!! Their manager Stacy wanted to scream and cuss me out over the phone when I called to let her know my order was messed up. She was screaming so loud the speaker became statically and kept screaming how she was going to interrupt me at any time she wants. I was on the phone with my mother in law when I sent her up their for me, my husband, and kids dinner for a treat for them. She got my order correctly. They got it wrong and Stacy claimed it was correct. She bring it to me and every bit was still messed up. I call and Stacy refused any fixes or refunds and said I paid for what I ordered. When that isnt what was ordered. Casey mcdonalds is the worst to go to everything is cold Stacy screams and cusses customers out because its not the first time I've seen her do it. She thinks its okay. I called back for the corporates number and she said its on the bag of food you got. I told her it was trashed because I wasn't forcing myself to eat something I couldn't eat. She said it was a waste in my part and I wasteful money. She rambled the number off and tried hanging up when I didnt even get the first 2 numbers. I thought mcdonalds was a friendly staff for family? Not a manager screaming and cussing me out interrupting me while my 2 toddlers sat there listening to her and crying because of what she was doing. How is that right for management to treat a customer? I started refusing casey il because of her and how we get food or always wrong. When you get to the window they dont even repeat the order to you. They tell you the price and thats it. You're suppose to be repeating it back. Especially when my mother in law was there who has hearing and sight problems but not a single person read it back just asked if it was right on the screen and it doesn't even stay up long enough to even read. So how can someone who feels its okay tk scream, cuss, and scream how she can interrupt a customer anytime she wants? It's a waste of time and money to go to Casey mcdonalds especially to be treated by that manager
• TG

  Trevor Gosnell

  Jan 3, 2026
  1.0
  I came through and ordered 2/4 pounders and two large fries, 1/4 pounder was supposed to be regular while the other was supposed to be only tomato. This order was for my neighbor because she is on oxygen, not me. You guys put both of them as normal. She wanted one as only tomato because she is allergic to mustard and onion. It was an online order around 7:30 to 6:45. I don’t have the receipt because as I said it wasn’t for me and you always also did not give me one, but I’m sure you can look the order up on your system, There was also an apple pie and a strawberry cream on the order to make it easier to find it

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