Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly with management.
Cleanliness
While some reviews noted cleanliness, others highlighted dirty dining areas and unsanitary conditions, especially in the drink fountain area.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or improperly prepared items, while others praised the freshness of their meals.
Staff Friendliness
Customer experiences with staff varied, with some noting friendly service while others reported unprofessional behavior from management.
LH
Logan Hawker
Feb 25, 2026
1.0
Slower than the second coming of Christ.
CR
Cute pinkie RED ROSE
Jan 30, 2026
1.0
Worst PLACE TO EVER GO!!! Their manager Stacy wanted to scream and cuss me out over the phone when I called to let her know my order was messed up. She was screaming so loud the speaker became statically and kept screaming how she was going to interrupt me at any time she wants. I was on the phone with my mother in law when I sent her up their for me, my husband, and kids dinner for a treat for them. She got my order correctly. They got it wrong and Stacy claimed it was correct. She bring it to me and every bit was still messed up. I call and Stacy refused any fixes or refunds and said I paid for what I ordered. When that isnt what was ordered. Casey mcdonalds is the worst to go to everything is cold Stacy screams and cusses customers out because its not the first time I've seen her do it. She thinks its okay. I called back for the corporates number and she said its on the bag of food you got. I told her it was trashed because I wasn't forcing myself to eat something I couldn't eat. She said it was a waste in my part and I wasteful money. She rambled the number off and tried hanging up when I didnt even get the first 2 numbers. I thought mcdonalds was a friendly staff for family? Not a manager screaming and cussing me out interrupting me while my 2 toddlers sat there listening to her and crying because of what she was doing. How is that right for management to treat a customer? I started refusing casey il because of her and how we get food or always wrong. When you get to the window they dont even repeat the order to you. They tell you the price and thats it. You're suppose to be repeating it back. Especially when my mother in law was there who has hearing and sight problems but not a single person read it back just asked if it was right on the screen and it doesn't even stay up long enough to even read. So how can someone who feels its okay tk scream, cuss, and scream how she can interrupt a customer anytime she wants? It's a waste of time and money to go to Casey mcdonalds especially to be treated by that manager
TG
Trevor Gosnell
Jan 3, 2026
1.0
I came through and ordered 2/4 pounders and two large fries, 1/4 pounder was supposed to be regular while the other was supposed to be only tomato. This order was for my neighbor because she is on oxygen, not me. You guys put both of them as normal. She wanted one as only tomato because she is allergic to mustard and onion. It was an online order around 7:30 to 6:45. I don’t have the receipt because as I said it wasn’t for me and you always also did not give me one, but I’m sure you can look the order up on your system, There was also an apple pie and a strawberry cream on the order to make it easier to find it
CS
C Sherman
Dec 28, 2025
4.0
Clean and well-maintained, properly staffed.
MW
Michele Whitt
Dec 25, 2025
2.0
Cleaner than most McDonald's. Employees not the friendliest. They seem stressed. Burger was dry. My special order was correct.
What are the opening hours of McDonald's in Casey, IL?
McDonald's in Casey, IL is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's features a drive-thru that is open from 5:00 AM to 11:00 PM every day.
Can I use mobile ordering or delivery services at this McDonald's?
Yes, this location supports curbside pickup and delivery services via their online ordering platforms.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 940 N Rte 49, Casey, IL 62420, United States.
How can I find McDonald's menu and place an order online?
You can view the menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online via their order link https://mcdonalds.smart.link/mjuu1ggdi.
Are there any hotels near this McDonald's if I need accommodations?
Yes, nearby hotels include Days Inn & Suites, Days Inn and Suites by Wyndham Casey, and Comfort Inn Casey, providing convenient options for visitors.
What other fast food options are close to this McDonald's?
Nearby fast food restaurants include another McDonald's, Subway, HARDEE'S 1501148, and Dairy Queen.
Are there convenient transportation or fueling options near this McDonald's?
Yes, there are several gas stations nearby such as Oilfield, Phillips 66 Gas, Mach 1, Roady's, and Phillips 66, making it easy for customers to fuel up before or after visiting.
How can I connect with this McDonald's on social media?
You can follow McDonald's on Instagram (@mcdonalds), Twitter (@McDonalds), Facebook (facebook.com/McDonalds940NRte49), and TikTok for updates and offers.
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