Wendy's

3.8
607 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
740 Northwest Hwy, Cary, IL
60013, United States

Hours

Reviews

3.8
607 reviews
5 stars
247
4 stars
158
3 stars
88
2 stars
34
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying fresh and tasty meals while others received cold or poorly prepared items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Feedback indicated that cleanliness varied, with some customers noting clean facilities while others reported dirty dining areas and restrooms.

Technology Concerns

Several customers expressed frustration with the use of AI for ordering and issues with the mobile app, impacting their overall experience.

Customer Service

While some praised friendly staff, many reviews pointed out a lack of hospitality and responsiveness from employees.
  • NE
    Numismatica E.L
    5 days ago
    5.0
    I love this food
  • ML
    Michael Lundin
    Dec 20, 2025
    5.0
    Had a Dave's single with cheese very satisfying.
  • MK
    Madeline King
    Dec 17, 2025
    5.0
    I ordered yesterday and most of my items were prepared wrong in some way. When I called today to let the manager(Martha) know she handled the situation great and I felt like my feedback was actually heard. They made the order again(right this time) and I will be going back soon!
  • MM
    Mike
    Nov 30, 2025
    3.0
    They have started using AI to take orders. No thank you, bye.
  • JC
    James C.
    Nov 15, 2025
    1.0
    I will never eat at a restaurant that replaces humans with AI.

Frequently Asked Questions About Wendy's

Is 740 Northwest Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's 740 Northwest Hwy, Cary, IL?

The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and Saturday to Sunday from 7:00 AM to 1:00 AM.