Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported mixed experiences with food freshness, with some enjoying fresh meals while others received cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Staff Attitude
Feedback indicated a lack of hospitality and professionalism from some staff members, with several customers experiencing rudeness.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed and friendliness, while others complained about order accuracy and long waits.
JC
James C.
Nov 15, 2025
1.0
I will never eat at a restaurant that replaces humans with AI.
MF
Melody Feliciano-Munoz
Nov 3, 2025
3.0
Went late at night, everything was fresh which was awesome but I only give 3 stars because me and my wife got chicken sandwiches. Mine was completely fine, however my wife's chicken was like a sponge, the chicken was not right. I don't know if you guys changed the chicken recipe but I will not longer be getting Wendy's with the fake meat they're selling
She couldn't eat her sandwhich and the bite I took was spit out because it was like biting a weird textured sponge..
AR
Ashley Rainbow
Aug 19, 2025
3.0
Food was fresh bathrooms were clean
NA
Natalie_xyz Anne
Jul 19, 2025
1.0
This location has gone down hill. From people not wanting to wait on the lobby customers and ignoring them when they go to the counter. Fries are never fresh, burgers have tasted rotten, or are dripping is so much grease they are not edible, and lobby is never clean. I have been taking the extra time to go out to the crystal lake store as of late.
LA
Lamees Alalawneh
Jul 4, 2025
3.0
Teach ur staff about hospitality
Hospitality is more than just providing a service; it's about crafting a warm, welcoming, and positive experience for customers
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cary, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cary, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 639-4543.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 740 Northwest Hwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Cary, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's 740 Northwest Hwy, Cary, IL?
The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and Saturday to Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at 740 Northwest Hwy serves breakfast, lunch, and dinner.
What are the accepted payment methods at Wendy's Cary, IL?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order online or through an app for Wendy's in Cary?
You can order online via https://order.wendys.com or use the Wendy's mobile app available at https://apps.apple.com/us/app/wendys/id540518599.
Is dine-in available at this Wendy's location?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services.
Who can I contact for feedback or questions about the Wendy's at 740 Northwest Hwy?
Contact Wendy's Customer Care via the Contact page at https://www.wendys.com/contact-us, call 888-624-8140, or directly call (847) 639-4543 for this location.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's menu website, the mobile app, and in-restaurant posters; staff are happy to assist.
What nearby places can I visit around Wendy's Cary location?
Nearby you can find Athletico Physical Therapy, True Spa, Lucky Penny's of Cary, Great Clips, and RamenDoBo Noodle Bar for various services and dining options.
Is there another fast food restaurant near this Wendy's where I can grab a quick meal?
Yes, McDonald's and Jimmy John's are nearby fast food options for quick meals close to Wendy's.
Are there fitness or wellness centers close to Wendy's Cary location?
Yes, you can visit Stay Fit 24 gym and Cardinal Fitness of Cary sports and fitness instruction nearby for your wellness needs.