Wendy's

3.8
604 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
740 Northwest Hwy, Cary, IL
60013, United States

Hours

Reviews

3.8
604 reviews
5 stars
246
4 stars
158
3 stars
87
2 stars
34
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food freshness, with some enjoying fresh meals while others received cold or poorly prepared items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Staff Attitude

Feedback indicated a lack of hospitality and professionalism from some staff members, with several customers experiencing rudeness.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising speed and friendliness, while others complained about order accuracy and long waits.
  • JC
    James C.
    Nov 15, 2025
    1.0
    I will never eat at a restaurant that replaces humans with AI.
  • MF
    Melody Feliciano-Munoz
    Nov 3, 2025
    3.0
    Went late at night, everything was fresh which was awesome but I only give 3 stars because me and my wife got chicken sandwiches. Mine was completely fine, however my wife's chicken was like a sponge, the chicken was not right. I don't know if you guys changed the chicken recipe but I will not longer be getting Wendy's with the fake meat they're selling She couldn't eat her sandwhich and the bite I took was spit out because it was like biting a weird textured sponge..
  • AR
    Ashley Rainbow
    Aug 19, 2025
    3.0
    Food was fresh bathrooms were clean
  • NA
    Natalie_xyz Anne
    Jul 19, 2025
    1.0
    This location has gone down hill. From people not wanting to wait on the lobby customers and ignoring them when they go to the counter. Fries are never fresh, burgers have tasted rotten, or are dripping is so much grease they are not edible, and lobby is never clean. I have been taking the extra time to go out to the crystal lake store as of late.
  • LA
    Lamees Alalawneh
    Jul 4, 2025
    3.0
    Teach ur staff about hospitality Hospitality is more than just providing a service; it's about crafting a warm, welcoming, and positive experience for customers

Frequently Asked Questions About Wendy's

Is 740 Northwest Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.