Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported mixed experiences with food quality, with some enjoying fresh and tasty meals while others received cold or poorly prepared items.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Feedback indicated that cleanliness varied, with some customers noting clean facilities while others reported dirty dining areas and restrooms.
Technology Concerns
Several customers expressed frustration with the use of AI for ordering and issues with the mobile app, impacting their overall experience.
Customer Service
While some praised friendly staff, many reviews pointed out a lack of hospitality and responsiveness from employees.
NE
Numismatica E.L
5 days ago
5.0
I love this food
ML
Michael Lundin
Dec 20, 2025
5.0
Had a Dave's single with cheese very satisfying.
MK
Madeline King
Dec 17, 2025
5.0
I ordered yesterday and most of my items were prepared wrong in some way. When I called today to let the manager(Martha) know she handled the situation great and I felt like my feedback was actually heard. They made the order again(right this time) and I will be going back soon!
MM
Mike
Nov 30, 2025
3.0
They have started using AI to take orders. No thank you, bye.
JC
James C.
Nov 15, 2025
1.0
I will never eat at a restaurant that replaces humans with AI.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's 740 Northwest Hwy, Cary, IL?
The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and Saturday to Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at 740 Northwest Hwy serves breakfast, lunch, and dinner.
What are the accepted payment methods at Wendy's Cary, IL?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I place an order online or through an app for Wendy's in Cary?
You can order online via https://order.wendys.com or use the Wendy's mobile app available at https://apps.apple.com/us/app/wendys/id540518599.
Is dine-in available at this Wendy's location?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery services.
Who can I contact for feedback or questions about the Wendy's at 740 Northwest Hwy?
Contact Wendy's Customer Care via the Contact page at https://www.wendys.com/contact-us, call 888-624-8140, or directly call (847) 639-4543 for this location.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on Wendy's menu website, the mobile app, and in-restaurant posters; staff are happy to assist.
What nearby places can I visit around Wendy's Cary location?
Nearby you can find Athletico Physical Therapy, True Spa, Lucky Penny's of Cary, Great Clips, and RamenDoBo Noodle Bar for various services and dining options.
Is there another fast food restaurant near this Wendy's where I can grab a quick meal?
Yes, McDonald's and Jimmy John's are nearby fast food options for quick meals close to Wendy's.
Are there fitness or wellness centers close to Wendy's Cary location?
Yes, you can visit Stay Fit 24 gym and Cardinal Fitness of Cary sports and fitness instruction nearby for your wellness needs.