Taco Bell

3.3
324 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 660 Northwest Highway in Cary. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
660 Northwest Highway, Cary, IL
60013, United States

Hours

Reviews

3.3
324 reviews
5 stars
118
4 stars
61
3 stars
38
2 stars
29
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow specific customization requests.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their meals, others complained about stale or poorly prepared items.

Pricing Issues

Several customers noted that prices were higher than at other Taco Bell locations, leading to dissatisfaction.

Staff Behavior

There were complaints about rude or unhelpful staff, as well as concerns regarding management practices and employee treatment.
  • PK
    Phil Kenar
    Nov 9, 2025
    1.0
    Worst tb around. Slow and rude
  • DP
    David Prescott
    Oct 31, 2025
    1.0
    Might be the worst TBell of all time
  • JJ
    JP
    Oct 20, 2025
    2.0
    Currently going on 20 mins waiting for a 2 item order, and I waited 10 min before I even left to get the food. DO NOT ORDER ONLINE. They put you at the back of the queue.
  • GG
    G&D
    Oct 7, 2025
    3.0
    Well I ordered five sauces shown on receipt., got none.! and no napkins ! and of course you don't see the meat in the taco.
  • DH
    Daniel Hoenisch
    Sep 26, 2025
    2.0
    I was craving some Taco Bell after a long and tiring day. I was staying at a nearby hotel, and decided to go to this location. That was a really big mistake. This is the first Taco Bell where I felt I needed to leave a review. At this Taco Bell, I ordered the $7 box with the chicken chalupa, hard shell taco, beefy 5-layer burrito and nachos with a Mt. Dew. Firstly, the drive thru was slow. It was Friday rush hour, so I guess that is to be expected. I asked the guy at the window for some sauce. He said it was in the box, and when I went to check, he handed me a handful of sauce. All good. Anyhow, I got to the hotel to enjoy my meal, and was thoroughly disappointed. The soda didn't have enough syrup in it. It tasted like it was running out. The chalupa shell was stale and dry. The taco was only half filled, as was the container of cheese for my nachos. About the only thing that wasn't disgusting or only half filled was the burrito. I was way too tired and worn out to take it back, and honestly, I had a feeling the replacement food would not have been much better. So, I ate what I could. I had some other snacks with me, so I just ate that after trying to eat the Taco Bell. I make the trip to this area annually, so my review probably doesn't mean much, but I will certainly not spend my money at this location again.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 660 Northwest Highway in Cary?

Taco Bell at 660 Northwest Highway in Cary is open daily from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service daily from 9:00 AM to 2:00 AM.